Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Professional service
January 07, 2026
Overall rating

Tech was thorough and explained service very well. I felt the experience was well worth the cost.

Mary R,

Medinah, IL
Home repair
January 07, 2026
Overall rating

Ryan has been to our home 4 times to repair different appliances. he has always been professional and courteous. It is unfortunate that he could not repair our appliances this time it was too old and needed to many parts.

Arthur H,

Bryant, IN
Knowledgeable & Experienced
January 07, 2026
Overall rating

I am very pleased with Alfredo as he knew exactly what the machine needed and solved the problem quickly and efficiently.

Lindsay B,

Mission Viejo, CA
Hopefully good to go
January 07, 2026
Overall rating

So far, so good, but part ordered was delivered by next day, but I was unable to update service completion date, so had to wait additional week.

Judy W,

San Luis Obispo, CA
Awesome tech
January 07, 2026
Overall rating

I appreciate the patience Rodolfo had explaining what I needed to do. He also noticed the hot and cold hoses switched, WOW that was amazing. Thank you Rodolfo

Georgina P,

Inglewood, CA
Wonderful service
January 07, 2026
Overall rating

Very nice serviceman, very knowledgeable, highly recommend him. Would like to use him for all of our service repairs. Thank you. Linda Dickens

Linda D,

West Salem, OH
Home Owner Franklin Tennessee
January 07, 2026
Overall rating

Mr. Kenneth did a great job! He is a great representative of the Sears Home Services Team!

Keith M,

Franklin, TN
Washing Machine repair
January 07, 2026
Overall rating

Excellent customer service. Very knowledgeable, helpful and polite. A+++ service.

Shelly T,

Redgranite, WI
Efficient
January 07, 2026
Overall rating

Came in, tried running, pulled up any error codes and nothing came out of it but we feel it's a different issue now.

Nachrista P,

Kirksville, MO
Drain Problem down the drain
January 07, 2026
Overall rating

Isaac was great in all aspects of his fixing our drain pump on our washer. Called when he was on his way. Knew exactly what needed to be done to fix the problem. Got to it, ordered the part, came back 1 day later and within 15 minutes he was done and my washer was working like a charm again. Isaac was very professional, explained things to me in a manner, which I understood. Cleaned up after the washer was fixed and made sure the washer was working properly before he left. He is definitely a keeper and I truly love my Sears Home Service Home Warranty. Excellent Job, Isaac.

Pauline F,

Fairfield, TX