Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Polite and helpful
Called to let us know he was a route and his ETA. He was polite and professional.
Joshua W,
San Jose, CARepairman
Our repairman has been great but the problem is our machine never acts up when he comes so he can't get to the root of the problem.
Crystal H,
Seligman, MOWasher Repair
The right part was ordered the first time. The install went smoothly. No issues with the serviceman. Our issue is with the company. They force you into a 8am to 7pm window where you are waiting all day. Twice they cancelled the appointment in the afternoon.
Gregg N,
Somers, NYNicholoas was great!
Excellent technician—very helpful and personable. While the service requires part be ordered, our washing machine was repaired in the same business week. First appointment was on a Monday, parts arrived Thursday, and follow-up appointment to replace parts occurred on Friday. Great experience.
Bonnie H,
Comfort, TXWashing machine service
Excellent customer service explained everything to us weren't great with us and helped us understand every part of the process
Johan H,
Borger, TXWashing Machine
Frank was very knowledgeable and helpful. He had our machine up and running pronto. Excellent service!
Anthony J,
Cleveland, OHWashing machine repair
Quickly identified problem, went right to work, had replacement parts with him. Brad delivered all I could ask!! Thanks.
Ken I,
Port Saint Lucie, FL!!!
Tron was great. Waiting 3 weeks for the part and service
Dorothy B,
Portsmouth, VADryer repare.
Your service tech was great. Your customers service is horrible. No live agents, missed appointments, miss information due to AI. Sears sucks. Multiple reschedules because AI cant get it right.
Cindy H,
Sandy, ORGreat Help.
Eduardo was very helpful. He explained everything very thoroughly. He did a great job at communicating and getting the job done. Thank you!
Guadalupe C,
San Antonio, TX