Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Very nice
January 10, 2026
Overall rating

Leroy was right on target with no holds barred. Very nice fellow and easy to work with. Unfortunately my washer was not repairable at a cost less than new replacement. Leroy gave me all the options and never pushed a choice. I was comfortable working and talking with him. Definitely would use his service in the future.

Scott J,

Napa, CA
Best tech around,
January 10, 2026
Overall rating

He was out Saturday morning and fixed my machine quickly. Had another tech come to my house 3 times and he kept saying no one was home. He came in my house for all 3 appointments. I love this last tech Robert. Very friendly. I now need to re new my warranty, but don't know where to go. AI is 🙁. Wish I could talk to someone alive!!!! Robert is the best tech I have ever had with sears! Does someone have a real number to call for a warranty?

Ralph R,

Stanton, CA
Review
January 10, 2026
Overall rating

Appreciated his professionalism and knowledge of repairing our washer. He was on time and completed the repair quickly.

Gail J,

North Wilkesboro, NC
Derrick A
January 10, 2026
Overall rating

He was very nice and explained everything. Showed up fast and worked hard and got the job done quickly.

Kelsey S,

Hampton, VA
Very Fast Service
January 10, 2026
Overall rating

He came in and got right to it. Everything was completed within 10 mins time. He was amazing!

Tedolia J,

Owings Mills, MD
?
January 10, 2026
Overall rating

Good tech. Understand the problem of machine. Recommend some machines to look at.

Glenda T,

Livingston, TX
Extremely helpful!
January 10, 2026
Overall rating

Glen was able to quickly diagnose the problem and was also kind enough to show me a work around to help solve my immediate issue.

Jeanelle P,

Gilbertsville, PA
Fixed my whirlpool washer.
January 09, 2026
Overall rating

Your service guy was great. He explained the problem to me where I can understand it. The service was quick and fast. and the price was very reasonable. I'm gonna just love Sears home warranty service.

Patricia H,

Detroit, MI
Raymond is a very professional tech/repair man.
January 09, 2026
Overall rating

Raymond is a great communicator about diagnosing process and what the codes revealed. He is friendly and patient about any questions I had. He is responsible and a dedicated employee and even gave me some tips with regards to doing laundry. I am very pleased with his time and was quite pleased with his service. Thank you Raymond.

Tammy C,

Leslie, AR
Great service Technician
January 09, 2026
Overall rating

John provided great service. Kept me informed through the process as well as plenty of information about how my machines work and what my repair options are. I will look forward to any service he provides.

Arthur N,

Monroe, WA