Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Harry Adams
January 13, 2026
Overall rating

Very polite and very knowledgeable. As soon as he looked at our washer, he knew what the problems was. He made a phone call and now we are getting a new machine.

Harry A,

Eden, NY
Magtag repair
January 13, 2026
Overall rating

Excellent service . Totally explained my problems and repaired them.

Tony W,

Pavilion, NY
Josh installed washer parts
January 13, 2026
Overall rating

Josh was knowledgeable about his work and very experienced and also friendly

Sibyl L,

Covington, GA
Washing machine repair in.
January 13, 2026
Overall rating

Andres went above and beyond to fix my washing machine, thank you!

Benjamin C,

Newington, CT
Good job
January 13, 2026
Overall rating

Philip was on time and very efficient. He explained to me what was wrong and he fixed it so the washing machine can run for for a while. He told me about how old the machine was and he recommended purchasing a new machine because there was something funny about the motor. About turning one way to wash and turning the other way to spin out and it's the spin out part that is weaker although he got it going. So I am very satisfied with his help. He was very knowledgeable and a very pleasant personality

Ruth S,

New Hill, NC
Tech
January 13, 2026
Overall rating

Alex did an excellent job. Timely service was appreciated. Alex was very professional.

Diann O,

Flovilla, GA
Washer repair
January 13, 2026
Overall rating

He was very friendly, explained everything very well . Knew right away what the problem was and had it under control right away.

Melva H,

Seattle, WA
Mike is great!
January 12, 2026
Overall rating

We want to thank you for having Mike on your team. He is great. Knowledgeable and personable.

Dana W,

Mohave Valley, AZ
Austin is amazing!
January 12, 2026
Overall rating

He was in and out in a flash! The machine is working great so far!

Jessie D,

Dobbins, CA
Sears Service
January 12, 2026
Overall rating

I have been a loyal Sears Customer for decades. This company has gone from excellent to horrible! I couldn't get a real person on the phone. I had a prior appointment, nobody came or called. Today I tried to get information. The process of verifying my ID was awful. As I was punching in the code, I received another code. There should be a phone number for people like me. I hate this AI. Hire some real people!

Carol R,

Fontana, CA