Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Fracisci
Francisco was right on time and told him what the issue was and he was right on it!! Just needed the head of the agitator cleaned out!!! Great experience!! Will use them again!!
Michael F,
Modesto, CAWashing machine fix
Carter completed the job fast and was easy to work with!
Christopher C,
Salisbury, MDDERRICK
He is A+ As we say in VA He is a Keeper
Harold P,
Poquoson, VAGreat Service
Easy to set up and great communication along the way of the process. Professional service tech was very informative and helpful.
Jo M,
Bakersfield, CAWasher repair
Very professional and polite. Diagnosed the problem right away and was able to fix the issue quickly.
Glenn W,
Banning, CAVery food service
Robert was very professional, patient and polite. He took very good care of what I needed done.
Barbara P,
Albemarle, NCExcellent service
Isaac was a fabulous tech. He kept me aware of his ETA, and he has decades of experience. He walked me through all of the diagnostics and explained which parts were wearing out from our 15-year+ washing machine. He also let me know that 1 of parts was discontinued, which made a repair not possible. Isaac gave me great recommendations for a new washing machine, and he shared that a new washer is less expensive than the repair (if the parts still existed. He's a true expert and very honest!
Alexandra A,
Long Beach, CARepair Man great, but the company... eh.
It's a shame you won't order OEM parts from the very beginning but try to cheap out with aftermarket parts. Was it REALLY worth it? This is the 5th or 6th time this repair person was here in two months we have not had a washing machine. All over a motor. This could have so easily been resolved in one shot, rather than 5-6 attempts over 8 weeks. Sorry but this is just crazy. You're trying to save a few dollars and look at the gas, and time you had to pay for 5-6 repairs for one problem. Could have saved SO much time and money just buying the right part and telling ALL your mechanics, hey guys... you have the LIBERTY to do it once, do it right the first time.
Barbara S,
Lebanon, CTexpensive repair
Tech was great ...repair was more than the cost of the washer so we didn't see him repair anything. He was on time and seemed to know his stuff. Don't appreciate getting text messages requesting feedback on Sunday morning at 7 am.
Bill E,
Grove City, OHKnowledgeable and nice
Erick was great, helped me troubleshoot a problem and made the recommendation best for me on my front load washer problem
Phil B,
Scituate, MA