Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great job
January 20, 2026
Overall rating

John fully explained exactly what he was doing. He took codes from the washer and told us what that meant. He ordered the correct parts and installed them properly. The washer seems to be working. Although we haven't ran a load through yet.

Alexander M,

Punta Gorda, FL
Amazing Service
January 20, 2026
Overall rating

He was so professional and very knowledgeable of the service. He fixed my washer and has amazing customer service.

Latoya H,

Calera, AL
Great service
January 20, 2026
Overall rating

Polite and helpful Worked fast and thoroughly with a smile

Kevin S,

Rhome, TX
Duane was great. Your company not so much.
January 20, 2026
Overall rating

Duane was great. Your company however leaves a lot to be desired. Get rid of the AI customer service. WE WANT YO SPEAK TO A REAL PERSON. I DO NOT RECOMMEND YOUR COMPANY TO ANYONE AND WARN THEM NOT TO DO BUSINESS WITH YOU.

Lester S,

Milford, OH
Excellent work!!
January 20, 2026
Overall rating

He was friendly, and efficient! He has us up and working again!!

Kathleen S,

Washington, PA
Service technician
January 20, 2026
Overall rating

Quick with diagnostic and installation of the part. Professional and polite!

Anne R,

Canandaigua, NY
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January 20, 2026
Overall rating

Isaac was very helpful in telling me what was wrong with my machine and then proceeded to do the work. He was very professional and very courteous. I have always use Sears products. They have always been very reliable.

Barbara H,

Anaheim, CA
Richard Cobb
January 20, 2026
Overall rating

Dan was an awesome representative of your team very professional and courteous! He explained everything he had to do and was very knowledgeable! Thank you Dan!😎👍

Richard C,

Napoleon, OH
Very good
January 20, 2026
Overall rating

Very nice and knowledgeable and polite good at explaining things so I understood

Kelly M,

Greenville, MI
The Repair
January 20, 2026
Overall rating

He came. He repaired. He was gone. No time wasted. The machine now functions. What more could be asked?

Kenneth D,

Buchanan, GA