Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washing machine and dryer
January 26, 2026
Overall rating

Theo did a great job in fixing a problem with a switch on the washing machine . He also did a fine job with tuning up our dryer.

Gregory C,

Yorktown Hts, NY
Washer Repair
January 25, 2026
Overall rating

Don came to the rental house on time, looked at our washer and diagnosed the issue. He had the parts on hand and was able to repair the washer within a couple hours. Washer is working great 4 weeks later. Thank you!

Maksim G,

Bellingham, WA
Dryer service call
January 25, 2026
Overall rating

Roman was on time. He was easy to communicate with. Fixed my dryer problem on seconds. I would highly recommend his services.,

Donna B,

Houston, TX
Home services
January 25, 2026
Overall rating

Ryan the did a good job and he explained everything he is doing and answered questions that I asked him,

Eunida S,

Sicklerville, NJ
Circuit board on GE stack washer/drier
January 25, 2026
Overall rating

I had a warranty on a recent model GE washer/dryer stack unit. When it stopped working, we called for service. Response was prompt. Jaime came ti evaluate the problem and diagnosed a fried circuit board. Replacement came and Jaime installed, leading to a problem with our electricity circuit breaker. Jaime rescheduled, ordered new parts and told us to have our electrician repair the circuit breaker. After our electrician made the repair, Jaime came out again and made the final repair. Communication by text was excellent and Jaime worked effortlessly in getting the job done. 5 stars to Jaime and Sears Home Repair Services. Best service I have ever had for a home appliance.

Anthony P,

Gloucester, MA
Fine and honest
January 25, 2026
Overall rating

Competent, and honest. Not much more to add. So this is 10 words.

David K,

Santa Fe, NM
Dennis was great, Sears scheduling not so much
January 25, 2026
Overall rating

Dennis was fast, efficient and right on time. We needed to order a part for my washer and put it in a week later. I received the part a few days later but Sears told me the part still hadn't come in so I would need to wait another week for repairs. I had the part in my hand when I called but they said the repair appointment had been cancelled. Sears needs to update their AI system so it conveys accurate information. Most inconvenient!

Susan J,

Tollhouse, CA
Great experience
January 25, 2026
Overall rating

Dwayne was professional and knowledgeable about my washing machine and repair. I appreciate Dwayne's honesty and help

Nicole H,

Dallas, GA
Maytag Washer - Nothing made to last.
January 25, 2026
Overall rating

Tyler was cordial. Assessed the issue. Explained the repair. But a costly repair. Probably will buy a new washer.

Catherine M,

Wilmington, NC
Excellent service
January 24, 2026
Overall rating

Robert was very patient and quick with our service. We appreciate your help !

Baltazar M,

Wingate, NC