Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
great service
great service. showed up in good time. Friendly. Did a good job. Very happy.
Teresa W,
Chattanooga, TNWashing machine
Very friendly, and knowledge. Very professional. Arrived on Time. Cleaned up left no mess.
Andrew A,
Williamsville, NYHonest Technitian
Andy did a great and fast job, he only changed what was broken and did not overcharged. While diagnostic tech was trying to over do it, wish there were more honest and kind people like Andy. I'm very happy with the service he offered.
Gabriela L,
Chula Vista, CADarrell was great but the sears scheduling service is awful!
I joined the service plan and my experience so far has been less than average. After 2 no show appointments, someone finally came on the 3rd appointment. While I understand we had a snow storm, but at least have a more accurate call service or a better tracking or updating system. I lost 2 days from work waiting for a technician to show up both times never showed up I called periodically through appt date and they just kept telling "he is coming", "he is on his way" or "you are his next stop", this happened for hours after the service window.
Nancy C,
Nutley, NJQuick and efficient
Came in and fixed the issue quick. Glad I can use my washer again
Blake T,
Hahira, GAGreat service
Received professional and knowledgeable service from Jake. Good communication and quick turnaround.
Brent F,
Calumet, MIGreat guy
Our technician was amazing. Even though he couldn't do much to help because of frozen water pipes, he was very empathetic and thorough in his job. He explained everything clearly and made sure I knew that if it doesn't resolve in 30 days after the pipes unfreeze that they can come back.
Alicia C,
Mansfield, OHService Call
Jestavian was very professional.. The first repair man misdiagnosed the problem and Jestavian arranged a refund promptly.
William G,
Denver, COLew is Great
I give Lew 5 stars because he is thoughtful, easy to be around and knows what he is doing. An excellent repairman.
Pauline C,
La Grande, ORWashing Machine parts replacement
Kurtis was polite & patient to work with. Did the work in patiently manner & appreciated that he waited for me to clean up the build-up from certain parts before reinstalling it with the new replacements. Thanks
Mohammad K,
Newark, OH