Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Helpful and Thorough
January 31, 2026
Overall rating

Vonzell, was helpful, kind, and the thorough! I hope to have him back again if we need something.

Damaris T,

Dorchester, MA
Great service
January 31, 2026
Overall rating

Jeffrey was very efficient and did a great job fixing our wash machine.

William K,

Jackson, MO
Capable
January 31, 2026
Overall rating

Very personable, honest, gave good feedback to follow up on.

Deirdre M,

League City, TX
Washer
January 30, 2026
Overall rating

Was on time and very polite, made sure everything was working fine.

Chas H,

Muncie, IN
Great service
January 30, 2026
Overall rating

Very helpful and explained everything. Would recommend 100%. This company always has great repair technicians very punctual and knowledgabke

Dianne B,

Eastlake, OH
Excellent job
January 30, 2026
Overall rating

Technician was professional and did excellent job. The service center arranged to fix my washer in 2 weeks, but after first visit, part ordered and then took another 2 weeks to get my washer fixed. Was an easy fix and I started to let husband do it. Had warranty so kept waiting. Thanks for sending a good guy out to fix it.

Robin B,

Quitman, TX
Wonderful Service!
January 30, 2026
Overall rating

Marcus was very professional, and very helpful. He explained things, and answered all my questions. I have very high compliments for him!

Susan W,

Arlington, TX
Washer Repair
January 30, 2026
Overall rating

Kyle repaired my Kenmore washer today. He was thoroughly professional and performed the repair in a quick and timely manner. He answered all of my questions and gave me a ton of advice. This was an excellent service experience.

Ray V,

Ocala, FL
Washing machine lid
January 30, 2026
Overall rating

Excellent service quick response time and very knowledgeable of the wi he preformed

Paul F,

Mount Airy, NC
George
January 30, 2026
Overall rating

George was pleasant and professional. Glean and polite. First visit He went thru the troubleshooting steps. All indications pointed to the first part ordered. Second visit he replaced the part provided. No difference, machine does not work. He ordered additional parts. 3rd visit more of the same. New parts installed. No resolution, machine still fails to operate? I want a new machine.

Michael H,

Deerfield Beach, FL