Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Bob the service man
June 15, 2026
Overall rating

Bob was very professional, friendly and provided excellent service! He deserves a raise! Job well done! We are extremely satisfied!

Lisa M,

Sharpsville, PA
Finally someone comes out who knows their job
June 15, 2026
Overall rating

First time in a long time that the person showing up to do the job knew what he was doing and could explain what and why. Was able to answer in plain English. And was on time!!

Joe H,

Montgomery, TX
Tracy
June 15, 2026
Overall rating

Tracy was amazing… very knowledgeable regarding washer machine repairs…he did an excellent job with diagnostic of the problem and checked thoroughly to be sure it was working correctly. Tracy has excellent people skills and did an awesome job communicating with me what the problem could possibly be… SEARS is lucky to have him!

David M,

Painted Post, NY
Service technician
June 15, 2026
Overall rating

Very knowledgeable and professional. Explains the work that is going to be done and what to expect.

Donna R,

Phenix City, AL
Thank you!
June 15, 2026
Overall rating

Brett was professional, knowledgeable, and ordered the parts needed to fix my dryer. Thank you, Brett.

Gloria A,

Churchville, NY
Excellent service
June 15, 2026
Overall rating

Steven was very personable and professional, and solved my problem!

Pennie N,

Lexington, KY
Service complete
June 15, 2026
Overall rating

Manuel was efficient helpful and explain the process. He did great and I appreciate it. To bad the sears process for keeping me aware of they Why getting Manuel over 2 weeks after first technician was engaged.

Martin M,

Longwood, FL
Expert service tech
June 15, 2026
Overall rating

He was friendly and efficient addressing the problem quickly. He made sure we understood what he was checking as well as his fix.

Mary B,

Cynthiana, KY
Great and knowledgeable
June 15, 2026
Overall rating

Rick was welcoming, quick and knowledgeable. Would recommend to anyone else needing help with home appliances.

Derek S,

Dewey, OK
Friendly Repairman
June 14, 2026
Overall rating

You never know what to expect when you book a repair service on line, but David exceeded our expectations. He was prompt as well as knowledgeable and took the time to explain the source of the problem with our washing machine. I will definitely call on Sears Home Services the next time an appliance needs repair.

Ava A,

Canyon Lake, TX