Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Diagnosed Problem
February 23, 2026
Overall rating

Very friendly and courteous. Efficiently diagnosed and corrected the problem.

Doris C,

Enfield, NC
Eli washer repair
February 23, 2026
Overall rating

Eli did a great job fixing my washer. He was professional and efficient. Thank you!

David B,

Fayetteville, AR
Whirlpool washer
February 23, 2026
Overall rating

Roy was very respectful and professional. He explained in detail what the problem was. Thank you

Doris C,

Danville, VA
Repair
February 23, 2026
Overall rating

The technician was great, but service appointment was very poor. 2x no show for my repair. My husband had to takeoff work twice and no one came. My washer is still not working right, it's still the same. It takes about 1-2 hrs to finish one load. It still not draining and it takes a long time to wash one load.

Armida P,

Hayward, CA
Washer door lock repaired
February 23, 2026
Overall rating

Oscar was very polite and thorough. Explained everything to me had the job done in no time!

Bernice J,

Zion, IL
Dishwasher washing machine repairs.
February 23, 2026
Overall rating

Very professional and knowledgeable about the appliances. Most accommodating! Very pleasant to work with.

Douglas D,

Marshall, MO
Great technician!
February 23, 2026
Overall rating

Brad was very friendly and knowledgeable! He explained everything he was checking on my dryer and explained things so I could easily understand them. I would definitely recommend this technician!

Jacqueline M,

Palm City, FL
Washer repair
February 23, 2026
Overall rating

John was great and he completed the work on the washer within an hour. He ran it through the whole system and told me that he found no alerts or issues. Unfortunately, I went to complete a washload this morning. Initially, the washer would not open it was locked. I was able to get it to open my changing the load and turning it off and on several times. But now all it does is sense. I cannot get it to run, so I had to make another appointment.

Deborah H,

Dauphin, PA
Fixing my stackable washer/dry
February 22, 2026
Overall rating

Ricky did a great job. He found the reason for our problem. He was here as he called. He stuck with the job to find the cause and ordered the correct part and installed it. He tested all the settings. HE is pleasant. I would recommend him as he did as he said. Washed clothes yesterday and everything was excellent. Great Job Ricky.

Dianne V,

Kenyon, MN
Denzel P
February 22, 2026
Overall rating

Professional and good customer service. Made sure problem was corrected.

Dorothy A,

Memphis, TN