Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Very Good!
February 28, 2026
Overall rating

Tarrance was punctual, knowledgeable and professional. I would recommend him and sears repair,

Wendy A,

Enid, OK
Delightful guy
February 28, 2026
Overall rating

Let me watch what he was doing and offered really great advice. Couldn't be happier.

Joseph K,

Kankakee, IL
Excellent
February 28, 2026
Overall rating

Arrive at time. He made a Good service on the washing machine.

Sara T,

Arecibo, PR
Excellent Service
February 28, 2026
Overall rating

Good experience with the Technician and very professional and very respectful

Wanda O,

Santurce, PR
Good service
February 28, 2026
Overall rating

The technician was good, and honest with his assessment. I am happy with the service.

Mitchel C,

Farmington, MI
Shelby
February 27, 2026
Overall rating

Gerry is very friendly,and was Very apologetic for being so late but it not his fault, he installed the pump then ran it thru the cycles making sure it was working right, I would recommend him to others

Shelby D,

Apache Junction, AZ
Kudos
February 27, 2026
Overall rating

Kyle was very professional, courteous and answered inquiries with his superior knowledge base. He worked skillfully and wasted no time in fixing our washing machine problem. Kudos to him!

Donald B,

Leland, NC
Carlos the Technician was great!
February 27, 2026
Overall rating

Sears scheduling service poor. They have switched to all AI, no live people to speak with anymore. Did not receive service updates, took two appointments and two days of missed work to get repair complete. One appointment no show, 2nd appointment thankfully Carlos was on the job and got the washer working!

Claudia H,

Gardena, CA
Service performance
February 27, 2026
Overall rating

He was polite, courteous, and provided me with information I could

Stephanie B,

Cornville, AZ
service from Ralph
February 27, 2026
Overall rating

Ralpph was very good - explained everything he was doing and so far so good, only thing that was not good was trying to get ahold of Sears, would not let me chat, no phone # and would not let me write anything about having dogs, locked gates, etc.

Barbara D,

Rye, CO