Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Knowledgeable and Fast
Scott was knowledgeable, fast and cut right to the chase regarding repair and price— I appreciate that!
Shayla H,
Levelland, TXRepaired my Kenmore Elite Washer
Joseph was incredible! Competent, friendly and patient as he explained what had caused my washer to fail. I was VERY pleased with the service. Thank you for sending him. I will call if I need service in the future. Amazing work, I have my washer back in service- and it's functioning perfectly.
Karen H,
Grand Island, NYAwesome
He was an awesome guy, he explained how things worked and why it stopped working. I appreciate people like that, thank you
Jessica J,
Chicago, IL8 am to 5 pm is too large of visit window
Adam was great. The ability to contact Sears and provide a narrower service window is unacceptable.
Shirley R,
Hillsdale, NYDaniel was great, but Sears Home Service is a joke.
Daniel did a good job repairing my washer, but AI screwed up scheduling appointments and the dates he was scheduled to come, he didn't show up because he was never given the order. I got 3 emails from a Sears technician saying they came to my home and no one was home. That's a lie. I have always been home at my scheduled time and the technician sent photo's 3 times of a house he supposedly went to and that wasn't my house. I am very dissatisified with Sears Home Service. Daniel knows where we live because he had already been to my house 2 times.. I bet it was AI just pulling a photo of someone's house from who knows where. Daniel came when he actually go the order dispatched to him. My appointments to complete the service was reschedule 6 time by Sears AI. I told American Home Shield they need to contract another appliance company to be their company to use and to never use Sears Home Service.
Jayne B,
Resaca, GAFabulous job
Valderas was very helpful, knowledgeable, friendly, and professional. He even gave us advice on maintaining our LG washer and dryer - helpful tips that the consumer doesn't k ow about. I would definitely recommend Valdemar.
Bob W,
Davison, MITechnician
We had a simple fix and Caleb was efficient, personable, polite, and instructive- so that we could do our best to avoid the same problem that occurring again.
Robin B,
Indianapolis, INExcellent service.
Excellent service, knowledgeable technician that explained all the process from the first visit until the installation.
Antonio V,
Canovanas, PRTech was great!
Brian was great. Unfortunately the repair was going to cost more than I paid for the machine. So no repairs made.
Suzanne M,
Northfield, NJGreat servicr
Russell was able to quickly diagnose the issue with my washer however was not able to repair it. I had to purchase a new washer.
Kathy J,
Cleveland, GA