Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washer repair
March 05, 2026
Overall rating

Knowledgeable, friendly, professional, Fixed my problem. Sears has handicapped their tech with all the automation with AI. It's not the technician, it's Sears has degraded in customer service

Maria B,

Karnack, TX
Excellent service
March 05, 2026
Overall rating

Marcos was very professional and wasted no time diagnosing the problem. He arrived with the parts he needed and made the repair quickly.

Kacey L,

Richmond, TX
Great job
March 05, 2026
Overall rating

Very good, nice, and thorough and cleaned up after himself

Emily F,

Woodstock, GA
Fast and thorough service
March 05, 2026
Overall rating

Juan, quickly overcame the issue of moving the washer from a very tight spot by using a trick only learned through experience, then ran the diagnostics, and found low water pressure as a possible cause. After cleaning the filters on the cold and hot water hoses entrance washing machine started to work. He answered all our questions while the tests were being run.

Othoniel R,

San Juan, PR
Todd for all Sears Service Calls
March 04, 2026
Overall rating

Todd was very professional and fixed my appliance. Hopefully next time I need service I can request Todd, he was great!

Joe L,

Amherst, NY
great service
March 04, 2026
Overall rating

Lawrence, not Warren came for the service appointment. Both are excellent. Lawrence did a great job. We appreciate the efforts of Sears and these two great service people.

Robert S,

Oceano, CA
Excellent service
March 04, 2026
Overall rating

Excellent service, very informative.. very willing to discuss and explain the situation. Can't say enough about the great service!!!

Deborah D,

Gate City, VA
Gabriel was great!
March 04, 2026
Overall rating

Personable, considerate, and good at his job! If any future issues I hope he is my tech.

Todd G,

Oklahoma City, OK
Service by Joel G
March 04, 2026
Overall rating

Joel was very pleasant and professional and explained everything to me.

Sharon R,

Cottonwood, AZ
Washer technician
March 04, 2026
Overall rating

Very polite and skilled technician and he fixed our issue

Kim W,

Fairfield, CA