Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Home owner/ Technician name Riley
Riley did a good job getting things done. However, I'm not pleased with the rest pf your service. I called in September 2025 to get my washer fixed. Here it is March 2026 and it is just now getting fixed. That was over six months I was without my washer. Customer service didn't know what they were talking about. I called over twenty times. You guys promised a technician would come and they never showed. Five times I had to wait from 8am-5pm. How am I suppose to go to work on those days.
Gary H,
Omaha, NEFriendly
Very friendly. Explained what happened. What went wrong with it
Linda C,
Kansas City, KSGreat
John was continually in contact prior to both appointments. Once here totally professional and although couldn't finish work on 1st appointment ordered part & rescheduled me. Second visit with new part installed finished in a short time.
James J,
Prescott Valley, AZGreat
She's wonderful. Polite, got the job done and communicated everything to me.
Matthew C,
Duluth, MNGreat job!
Stephen communicated when he would be here and was on time. He completed the job quickly and professionally.
Kimberly B,
Granville, MAProfessional and Efficient
Derrick was On time and efficient. Professionalsnd polite as well.
Tierra D,
Newport News, VAService
My service was excellent. I would recommend Joseph to any customer.
Sharon L,
Fernley, NVGreat
Teck was very good and efficient got right to work and fixed the problem.
Ann D,
Scranton, PAOutstanding and informative
My technician fixed my washing machine. He's very knowledgeable. Explained to me what was wrong with it. It was very clean when he was finished very polite. I'm very happy with the service.
Michele B,
San Diego, CASal
Sal was very punctual and gave me info on how to better manage my washer,
Ben S,
Salinas, CA