Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washing machine repair
March 23, 2026
Overall rating

This morning Desmond came to my house to try to repair my machine. Unfortunately, the part that I need is no longer available. this is the second time that Desmond service star washing machine. I was glad to see him this morning because he is always very professional and takes his time to explain things and to inform you of things that you need to know. So I give him an excellent evaluation. We have been Kenmore purchasers for years. The last washer and dryer that we had werekenmore and they lasted over 30 to 40 years. This particular Kenmore washer did not last as long. I am very disappointed in this because I always had a lot of respect for their products. Also, I would've purchased the part if it was available but it's no longer available which was disappointing to me my complaint is about Ken Moore not the Repair person. Ken Moore should create products that last more than six or seven years.

Peter L,

Palisades Park, NJ
Michael
March 23, 2026
Overall rating

He was very polite and got my washer repaired very quickly.

Barbara M,

Jonesboro, AR
Good service !
March 23, 2026
Overall rating

Wayne was very professional ! Polite and to the point !

Linda M,

Westminster, MD
Service Call
March 23, 2026
Overall rating

Jimmy took care of the problem he has helped me before and always great to work with.

Johnny B,

Hereford, TX
Washer repair
March 23, 2026
Overall rating

He was very efficient, knowledgeable and professional in his repair of our washer. FYI my last name is Hopkins, not Popkins.

John P,

Throop, PA
Most awesome technician!!!
March 23, 2026
Overall rating

Just wanted to drop a few words to let you know the awesome experience I had with Angel. He was not only professional, but was so friendly and gave some great advice as to how to maintain our machines. He was a pleasure to work with and would highly recommend him to any and everyone. Keep up the great work!!!!

Joe A,

Easton, PA
GE washing machine service
March 23, 2026
Overall rating

The Service Tech Aldo was very friendly and was able to find the problem with our washing machine.

Conception G,

Los Fresnos, TX
washer repair
March 23, 2026
Overall rating

Raymond did a terrific job and was very professional Thank you :

Tom G,

Georgetown, TN
Title
March 23, 2026
Overall rating

Luis was great. He was very informative. Explained the issue.

Stephen W,

Bartlett, IL
Five stars for Jim!
March 23, 2026
Overall rating

Jim was punctual, knowledgeable and super helpful! Thank you, Jim.

Betsy S,

Wells, ME