Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Review of Technician Daniel
March 26, 2026
Overall rating

Very experienced, explained everything to us in detail. Unfortunately, the problem was not able to be remedied.

Vincent M,

Ellijay, GA
Dryer
March 26, 2026
Overall rating

Repairman were professional and throughly explained what the issue was. Provided cost and what needed to be done to repair item.

Mark N,

Elizabethton, TN
Would recommended!
March 26, 2026
Overall rating

The technician came on time in fact, reached out to me since he was in the area to come even two days early and that was very, very helpful. Explained very patiently what the issue was with my washer with the options were what the Home Warranty company was willing to do would definitely recommend.

Pat T,

Staunton, VA
Top notch service!
March 26, 2026
Overall rating

Marcus did an exceptional job diagnosing and fixing the problem with my washing machine. He communicated several times prior to arrival, arrived earlier than expected, and performed the work quickly. He was personable and extremely knowledgeable about the issue. Overall the entire process from online booking to payment was flawless!

David W,

Arlington, TX
Technician service
March 26, 2026
Overall rating

Yes Lioness provided a caring service in the LG washer !!! Prompt kept me informed of the revival time !!! Very efficient !!! Just as frustrated as I was with Sears repair service !!! Ask me about this ? Or not ???

Nanette L,

New Iberia, LA
Professional, courteous service
March 26, 2026
Overall rating

Marty called in advance, arrived on-time, and tested my washing machine. He was honest about what repairs were needed and whether it was better to repair or replace my washer. He didn't use high-pressure sales tactics, which I appreciate. Overall, it was a very good service experience.

Lesley W,

Mount Pleasant, MI
Friendly and quick
March 26, 2026
Overall rating

Great job and very knowledgeable . The survey app though is very difficult to manage, it was difficult to submit my post easily.

Kerry S,

Franklin, WI
Best Ever!
March 25, 2026
Overall rating

Randall was hands down the best technician we've ever worked with. From the moment he arrived, he was professional, knowledgeable, and incredibly thorough. He took the time to diagnose the issue properly, explained everything clearly, and went above and beyond to make sure our washer was not just fixed, but running better than brand new. It's rare to find someone who takes that much pride in their work, and it truly shows. If you ever get the chance to have Randall service your equipment, you're in great hands. Highly recommend!

Ryan K,

Wailuku, HI
Dryer repair
March 25, 2026
Overall rating

He is an excellent tech who worked extremely hard to try to fix our dryer that was unable to be repaired.

Christy O,

Wellington, KY
Washing Machine Repair
March 25, 2026
Overall rating

I was amazed at how quickly Louis diagnosed the problem and replaced the drain pump. Louis was very friendly, informative, and professional. Louis made a bad day (broken machine) turn into a great day with the machine back in service!!!

Timothy F,

Bay City, TX