Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Technician
Very professional and great customer service!!! I wish I could have his services for the future 😊
Addy C,
Pomona, CALG Washer
Al was knowledgeable and helpful. He suggest ways to correct our problem.
Glenn P,
Fairfield, VAFriendly and professional!
Considering he was he for a short time, he was very friendly and professional.
Lynn C,
Longview, TXGE washer dryer combo
Stuart did a great job was friendly and knowledgeable about this new type of washer performed repair in a short amount of time.
Vivian B,
Lennon, MISears repair
Unfortunately the AI system leaves much to be desired! Despite significant details on my part regarding the issue, there was no parts on the van! Using UTube, I had a sense of the problem but that was not explored since the van didn't have back up part! Why? Why ask questions before hand and then show up minus any potential parts. Alex was pleasant and tried to encourage me taking out a service policy. Why? I wasted my time, postponed an appointment to be available but only one of us actually was in this situation. NOT sears!
Dorain M,
East Setauket, NYService technician
Listened when I explained what was happening double checked when he thought it was ok it wasn't so he ordered what was needed.
Joanne G,
Philadelphia, PAGood JOB!
Thanks for replacing the seal on our washing machine! We appreciate your attention to detail!
Jeffrey B,
Telford, TNGreat service, reliable company!
David was very knowledgeable about the appliance and the protection plans. He offered to come 4 days before the next scheduled appointment to complete the repair since the part arrived early. That was very much appreciated. His partner was also very knowledgeable about the appliance and the repair.
Michael M,
Landing, NJWashing machine
Tony was very polite respectful person. He explained everything that was going on straight from the beginning and made sure my washer was back up and going after two weeks of not working. He gave me very useful information and I gladly took it and I'm gonna make sure to do my part to prevent things like this happening again. Thank you so much Tony for your amazing job.
Cristobal T,
Crockett, TXAbdulai Bah(Samsung washer);
Paul is a good person with experience, unfortunately he is working for a BAD company who doesn't care for their customers, you can't even talk to a live representative , I will never recommend SEARS to anyone, they make schedules that they can't keep! SAD!!!!!!!
Abdulai B,
Smyrna, DE