Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Professional
May 27, 2026
Overall rating

Sears Tech did a great job and was on time

Jean G,

Berwick, LA
Washer
May 27, 2026
Overall rating

Tech very professional and service excellent.Explained work order and what he did.

Charles O,

Bostic, NC
Excellent Service Provided by Mahmoud of Sears
May 27, 2026
Overall rating

We are extremely pleased with the service provided by Sears home services. In particular we would like to point out the professional, courteous, and extremely efficient services provided by their skilled technician Mahmood. He did just what he said he was going to do, and in the time that he promised us, it would be done. We would definitely recommend highly recommend my Mahmood and the Sears Home Service team to all of our friends, family, and they.

Stephanie H,

King George, VA
Great technicians
May 26, 2026
Overall rating

The technician that was sent out was for your knowledgeable and nice. He went right to the machine and started going through test to make sure everything else was OK. And then place the new part on it and recheck everything. I couldn't have asked for a. more professional technician. I will definitely call them again if needed.

Sheila P,

Huntsville, AL
Experience
May 26, 2026
Overall rating

Robert was very good and knowledgeable of the job. He also has a good sense of humor.

Shirley H,

Pensacola, FL
check on the repair of our G E Washer rinse mode.
May 26, 2026
Overall rating

excellent and taught us the pause and unlock mode. solved our issues,very pleased.

Michael B,

Lansdale, PA
Tech was great.
May 26, 2026
Overall rating

Luis was reliable and had great communication. The company is a nightmare. I felt sorry for the employee and actually offered him a job. There is zero accountability and they never fixed my issue and each service call it was something else. One thing.. next thing… still not working. You can't talk to a live body and the AI is a nightmare. I do not recommend this service company at all! Cheaper to just buy a new washer.

Kathleen J,

Central Point, OR
All in a days work
May 26, 2026
Overall rating

Carlos is a friendly, courteous and knowledgeable. He left no. stone unturned while troubleshooting my Kenmore Elite Washing Machine. I would trust him to work on my appliances.

Patrick L,

Pittsburg, CA
Washer repair
May 26, 2026
Overall rating

Victor was great. Professional and friendly. Made the time to come back and resolve issue ahead of schedule. Great service.

Armando M,

Wickenburg, AZ
Excellent Service
May 26, 2026
Overall rating

Eduardo was prompt and cordial. He was knowledgeable about our washing machine and the manufacturer. It was a pleasure and a relief having this repair being done on my washing machine today.

Steven S,

Gainesville, FL