Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Ryan was awesome
May 19, 2026
Overall rating

Ryan was very professional in communicating when he would arrive. He handled everything skillfully and thoroughly. He even gave us tips to know how to use our machine more efficiently.

Kanda B,

Silver Lake, IN
5 star review for Loinest
May 19, 2026
Overall rating

Loinest is very professional, and excellent at his profession. I was very satisfied.

Carolyn R,

Baldwin, LA
Service/ call in
May 19, 2026
Overall rating

Isaac was good. Trying to make an appointment with the A1 was HORRIBLE!!!! It just round and round to the same question never got to make an appointment. Tried for 15 minutes. Called Back and got a real person

Karen F,

Fullerton, CA
Service Call/Repair for LG washer, conducted by Leroy
May 19, 2026
Overall rating

Leroy was punctual, very pleasant, and very knowledgeable regarding the washing machine. He quickly determined the problem and explained it clearly and thoroughly. The entire process was seamless and made very easy by Leroy. Thank You Sears, and Staff. Keep up the good work! Sincerely, Diane Elin

Diane E,

Santa Rosa, CA
Professional and knowledgeable.
May 19, 2026
Overall rating

Problem was described in detail and in an understandable manner.

Nancy B,

Bellingham, WA
Evaluating Conrad
May 19, 2026
Overall rating

Excellent professional service and also educational as he provided recommendations for maintenance

Barbara M,

Fairfield, CA
Skilled at figuring out the problem and fixing it
May 19, 2026
Overall rating

Charles has done several repairs on our appliances, including the oven and the washer. Each time he has zeroed in on the problem, accurately selected the parts, and skillfully installed them.

Martha B,

Elkton, VA
Outstanding service!
May 19, 2026
Overall rating

Dino arrived here and was very professional and friendly. He got right to it and figured out what was wrong and he fixed it in no time. I sure appreciate it being fixed. Thanks kindly.

Mary E,

Mayview, MO
Tyrell W
May 19, 2026
Overall rating

Tyrell was polite, professional, and has good technical skills. He is a good Home Service Representative.

Joseph P,

Pocasset, MA
Honest Service
May 19, 2026
Overall rating

Ken did a thorough inspection of my washing machine to find what we thought was a leak. Turns out it was the way I was using the machine. There was nothing wrong with the washer. Such a relief; he was honest about the situation. Great personality, respectful of my home. I'll call Sears again when I need appliance service.

Joan M,

Saint Petersburg, FL