Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Thanks
March 28, 2026
Overall rating

Got me fixed up up and back in service without any problems

John L,

Jerseyville, IL
Alexander's service was excellent!
March 28, 2026
Overall rating

Alexander's service was excellent! He was on time and repaired our washer quickly and expertly. We love Sears Home Service ... ita a great value!

Robert S,

East Northport, NY
Alex is top notch
March 28, 2026
Overall rating

This review is for Alex. He was knowledgeable and extremely helpful. I felt comfortable and he was top notch and honest. Thank you.

Kenny A,

Huntington, NY
Service call
March 28, 2026
Overall rating

Was very happy with the honest opinion that he gave me about I would be better off just buying a new one. I have never been happy with the LG washer since the day I bought it only 2 years ago.

Carla R,

Holly, MI
Washer repaired! Yippee!
March 28, 2026
Overall rating

We are pleased with the work done by both of the men who came out to fix our 1997 Kenmore washer. They were polite and professional. The first young man came out to diagnose the issue. He called a friend who had more experience with older machines, who confirmed the likely problem and the parts needed. A few days later, after the parts had arrived, a different young man arrived to do the repair. He also checked with a friend who had more experience to be sure that he was going down the right path for fixing the washer with the new parts. I so admire both of these gentleman for reaching out to be sure they were on the right path with a washer as old as ours. Obviously, most of the washers they see are decades newer. These two young men did Sears Home Services proud.

Victoria T,

Naperville, IL
Nice
March 28, 2026
Overall rating

Personable and friendly. Nice person and fixed what no other technician could for many visits over the years.

Kenneth E,

Milwaukie, OR
Dryer
March 27, 2026
Overall rating

Ricky did a great job at communicating and resolving our issue.

Marco B,

Lufkin, TX
Great service tech
March 27, 2026
Overall rating

Ryan communicated and called ahead of time letting me know the timeframe in which he would be at our home. He was professional and was able to fix our washer in no time! Highly recommend!

Amy R,

El Dorado Hills, CA
Excellent and rapid in fixing washer
March 27, 2026
Overall rating

Michael identified the problem quik and ordered the part and washer was fixed ahead of schedule. Michael rapidly fix the probem, it was obvious he knew what he was doing. Michael was kind, courteous and professional. He is a compliment to his profession.

Robert R,

Needles, CA
Thank you Bernard!
March 27, 2026
Overall rating

Bernard did a great job! Explained the entire process. Answered all my questions. Courteous & friendly.

Sheryl P,

Elmira, NY