Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.7/5
Professional repair
Thank you for the professional repair and service of the washer.
Jeff G,
Snoqualmie, WAWasher repair
Was very efficient and curtious, thank you Chuck… very much appreciated!
Karen& C,
Fresno, CAThe best of the best
Frank arrived and diagnosed the problem immediately. Ordered the proper parts, have a time he would return, told me how long it would take. He is a true professional and cares about people. Much obliged.
Gerald D,
Rustburg, VACustomer
He was quick, efficient, knowlegable and personable. 👍. Would definitely call again.
David S,
Dry Fork, VAExcellent tech
Replaced part and re checked cycles, found hot is too high i turner hot water heater down to mid range.
Patrick C,
Las Cruces, NMPatrick excellent: 2nd Follow-Up Tech not good
Patrick is excellent. The second tech that came to follow uo and install was not
William H,
Danville, CAExcellent!
Dan is very knowledgeable and quite patient to try to troubleshoot the issue and deal with questions. I will try his suggestions and hopefully that takes care of the issue because having a washing machine that smells like burning rubber is not good. Thank you Dan!
Andreina P,
Tucson, AZPersistent to find the troublesome problem
Scott was thoughtful and persistent to find the complex problem that was plaguing our washing machine for several months. After 3 months it is working every single time we use the machine!!
Belinda P,
Manchester, MDWasher Repair
Replaced water pump and three Damper shocks - everything seems to be working ok. Just put in a trial large load that was not working before. Mohammad and his partner were professional left a clean workplace. On another note - as a customer I am frustrated that, when I can't get your AI system to answer a question or help with scheduling, I can't talk to a real person. In the past when I had scheduling or other issues, I could talk to a customer service representative who could give me good answers. Your AI system only gives me a few issues that can be discussed - none of which fit why I am calling. The AI assistant should allow me to call a real customer service representative. Surely you can afford to have one person available 24/7 to talk to customers across the US.
Charles K,
Middletown, MDExpert service
Stuart really knows has craft. One visit to determine parts and one visit to install. The required parts got here in no time.
Sam B,
Sherman, TX