Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.7/5
Repaired with Care
He was very knowledgeable, friendly, and had a very pleasant attitude.
Cecilia C,
Selma, ALWasher Repair
He was professional and quick. Glad I gave this service.
Patricia J,
Lake Lure, NCGood service once tech arrived.
Multiple reschedules with no explanation. No way to speak with a live person. These made this experience frustrating and I will not be using Sears Home Services in the future and I will be letting others know of my poor experience. Once tech did arrive, repair was made sufficiently.
Ron S,
Fort Worth, TXserviced our wash machine
Very professional, very friendly, and very efficient. We are satisfied
Janet W,
Schaumburg, ILJo ann
There was no repair due to the cost of the parts to fix the washer. It was cheaper to buy a new washer. The washer warranty did not cover any of the electronics which is a rip off
Joann D,
Knoxville, TNHe did great.
Great service but your rates are nuts. Nothing else to say.
Stephen H,
Brandon, FLCasey D
Casey was an excellent technician, handled the repair and was prompt and efficient. HOWQEVER, SEARS, as a company lacks a lot in regards to customer service.....get rid of the AI and use actual people for customer care. Also, on multiple occasions I received information that I cancelled my appointments, and never once did. On my initial appointment, I received word 15 minutes AFTER the time frame that "due to staffing issues that my appointment would need to be rescheduled". SEARS has zero regard for individuals that need to work for their income, and then SEASR wants us to miss more work for an appointment that SEARS failed to keep.
Quinn H,
Columbia, SCFantastic service !
Luis provided Olympic gold medal customer service with his knowledge and care for his work !
Larry W,
Palm Desert, CAVery polite and informative
Very happy with your service. Thank you so much. Will recommend your company to my family.
Gilbert V,
Winchester, CATechnician
He was very polite, thorough, efficient! He did a fabulous job….
Vohnell N,
Yuma, AZ