Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great job
April 14, 2026
Overall rating

Lori is very knowledgeable and made the repairs as necessary. Very pleasant.

Randy C,

Easton, PA
Washer dryer combo repair
April 14, 2026
Overall rating

Repair work was done and satisfied with his service work

Renee M,

Henderson, KY
Punctual, Friendly and Thorough
April 14, 2026
Overall rating

Cesar has been out to help with an issue with my washer and both times, he was very professional and thorough. He took the time to explain the problem, find the right part, and install quickly. He's the best!

Latrina N,

Frederick, MD
Technician
April 14, 2026
Overall rating

Identified problem and replaced bad part. Respectful, prompt and courteous.

Marion V,

Columbia, IL
Best in the business
April 14, 2026
Overall rating

Outstanding. Super courteous, super professional, experienced and knowledgeable. He went the extra mile to take care of our old machine and we genuinely appreciate it. Thank you Mr. Kelvin!

Kevin E,

Houston, TX
Technician was great. The Ai experience 0 stars
April 14, 2026
Overall rating

The tech was on time as scheduled and communicated effectively. He did what he said he was going to do in the time frame he said he would. That being said. Your auto system gave me an appointment for the prior day and didn't tell me until mid day it needed to be rescheduled. To make matters worse you wouldn't let me talk to a human to rectify it. Ai is a useful tool. Its lazy and non customer friendly to have no human possible to contact. Absolutely awful customer experience from that perspective and a disgrace to the Sears legacy which was built on customer satisfaction

Christopher C,

Fairhope, AL
Excellent customer friendly efficient service
April 14, 2026
Overall rating

Excellent customer friendly efficient service please and thanks! Hat's off to him.

Fred S,

Highland, CA
Washer repaired
April 14, 2026
Overall rating

Very efficient with great knowledge. Responsible and very punctual. Thanks for the service

Awilda H,

San Juan, PR
Friendly and professional
April 14, 2026
Overall rating

Complete pro, very friendly and engaging. Explained the entire process and how he fixed it.

Mark D,

High Bridge, NJ
Service
April 14, 2026
Overall rating

He is the nicest technician! Efficient, would have him back in a minute!

Debra B,

Kingston, OK