Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Thank you for redeeming my faith in Sears
May 29, 2026
Overall rating

He was efficient and had impeccable customer service. He fixed my machine in less than 1 hour. I almost gave up on Sears.....but look what happened. Thank you for loving and doing your job. You are welcome in my home anytime.

Chelica T,

Washington, DC
Customer
May 29, 2026
Overall rating

Did a great job fixing the washer, and was very professional.

Bryan B,

Heidrick, KY
Wayne
May 29, 2026
Overall rating

Wayne and his associate was the best so helpful and they cleaned up after themselves

Deborah J,

Hagerstown, MD
Great work
May 29, 2026
Overall rating

Brain was fantastic! Professional, proficient and friendly. Thank you for the great customer service.

Steven D,

Cedar Rapids, IA
Sears protect repair John was great
May 29, 2026
Overall rating

John came in and replaced the parts that were ordered in a timely fashion. Explained about how agitator works. Very personable and polite. Thank you John

Patricia P,

Brockton, MA
Great service!
May 29, 2026
Overall rating

Desmond is great. Fixed the issue with the washer/dryer combo. No problem. Thanks!

Don K,

New City, NY
Review
May 29, 2026
Overall rating

Very polite and very professional kept me informed of everything he was doing

Franklin E,

Carlisle, PA
Clothes washer locked up by previous repairman
May 29, 2026
Overall rating

A local repairman replaced the washer lock, thinking that was the issue. He unknowingly set a lock on the control. Then he thought the control module was bad. Will from Sears diagnosed the problem quickly and now washer is operating correctly

Paul H,

Elmira, MI
Great Service
May 29, 2026
Overall rating

Professional, courteous, and methodical. Repaired dryer but listened to complaint about noise from washer. Inspected washer and said springs should be replaced and washer will be more efficient when it spins dry.

Glenn T,

Captain Cook, HI
GE Washer Repair
May 28, 2026
Overall rating

John was very helpful in explaining the issue with the damaged part of our GE washer. From the beginning he explained the process and what was expected during the repair process. Once the new part arrived, he promptly responded and fixed it. Thank you so much.

Rafael M,

Prescott, AZ