Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Danny was great, I still have a problem though
Danny was very friendly and was able to identify the problem. But now that there is a load in the washer it's doing it again. The back metal plate that covers the back of the washer is bent and it's scrapping against the drum. He tried straightening it out. And when he left it was fine but now that I have a real load in the washer it's making the noise again. I'd like someone to bring a replacement plate or come back out to try and fix it again please. I already paid for this to be fixed.
Rebecca W,
Lynchburg, OHDryer repair
Cortez did a fantastic job diagnosing the issue, ordering the part, and finishing the repair. I am very pleased.
Janet Z,
Madison, ALExcellent
Professional, kind and very helpful! They did a great job!
Katherine C,
Mount Pleasant, MIQuick and professional
He was professional and handled the problem quickly with a simple explanation of our issue and how to prevent it from happening again
Andrea T,
Victor, IDGreat customer service
Clay was very knowledgeable on repairing appliances. However your automated phone messages were of no help to me and you sent Clay to the wrong address in a bad neighborhood. Richard needs a human to check appointment details for the customer and for the repairman.
Karen K,
Belleville, ILSears Service Washer & Dryer Machine
Excellent service provided by Juan Colon. He gave me better guidance how to take care about my Sears equipment.
Vivian C,
Guaynabo, PRKnowledgable
Technician is knowledgeable and efficient. The scheduling system should be improved. I had a 8-12 window, technician arrived after 5:40.
Susan B,
Pasadena, CAWashing machine repair person.
Excellent people skills. Listened to us and went to work promptly. Showed us respect. Was honest in his assessment of the problem with the washer and his recommendation.
Dale S,
Arco, MNWasher Machine
Julian, did a great job he told me what the problems were with the washing machine.
Juanita M,
Bronx, NYOutstanding Tech!
Phil was informative of his arrival time. Excellent very experienced tech, This was a big job…dryer drum cracked in back at attachment point. Quite a job to disassemble dryer, remove broken drum and install new drum! I would be very happy with Phil working on any of my appliances!
Greg P,
West End, NC