Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Very professional
June 23, 2026
Overall rating

Very professional, explained exactly what he was doing while he was doing it made sure I understood how to troubleshoot my issues next time, it works great thank you for fixing my washer!

Levitta E,

Hannibal, MO
Very satisfied with my washer repair
June 23, 2026
Overall rating

Joshua came to my house twice; once to give an estimate and the next to fix the problem after the parts came in. The washer is working fine thanks to him and I would highly recommend Joshua - he knew what he was doing!

Donna W,

Port Saint Lucie, FL
Just Fine
June 23, 2026
Overall rating

Andy came when expected, had the tools and know-how to install the part, which had already come, opened the machine, removed the defective part, and installed the new part. He checked it for basic operation, closed everything up, and left the laundry room as he found it.

Bruce S,

Nellysford, VA
Great service
June 23, 2026
Overall rating

I appreciate how he took the time to explain the issue and tips for managing in the future

Raheem B,

Georgetown, TX
Friendly technician
June 23, 2026
Overall rating

Felix arrived early. Friendly and provided good service. Would recommend sears service.

Robert D,

Edison, NJ
Great work!
June 23, 2026
Overall rating

Conrad helped us with our washing machine repair. He assessed it thoroughly and figured out which parts needed to be ordered. The parts took longer than we had hoped. Then unfortunately, Sears Home Services had some kind of glitch in their system and our appointment kept getting pushed out a week even though the parts came in. Conrad was very helpful keeping us informed of the status and he had to keep pushing them to add us back to his route to complete the job. Once he came back he made the necessary repairs and part replacement and our machine is back in working order.

Alma W,

Sacramento, CA
Dennis
June 23, 2026
Overall rating

Dennis is very nice and worked quickly. Washer is still having problems tho.

Kelsey G,

Sierra Vista, AZ
Replacement of the washer
June 22, 2026
Overall rating

He did an excellent job .. replace the part and made sure he had his tools.

Christina R,

San Antonio, TX
Douglas
June 22, 2026
Overall rating

Douglas was great to work with. We did have the follow up appointment scheduled for last week but there must have been a miscommunication so we rescheduled for today and the work was completed.

Deedra L,

Amarillo, TX
Kenmore washer
June 22, 2026
Overall rating

Excellent job. He worked hard to make it work. Good man.

Samuel K,

Kingwood, TX