Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Great Service
April 10, 2026
Overall rating

Bennie is a very reliable and professional technician. Excellent communication about parts and progress.

Thomas S,

Ormond Beach, FL
Service Man ( Juan)
April 10, 2026
Overall rating

Good/ Explained work be done. Except work. Fast working Man

Pete M,

Hondo, TX
Kenmore Elite Washer
April 10, 2026
Overall rating

John came out due to my washer would not start, because the door would not lock. Guess it didn't want to be fixed because it worked, when he started it. I told him It only does it intermitted. John let me know that it couldn't be fixed until it happens more frequently or stopped. Lucky for me I did take a video and was able to show him what it does when it does shut down. Thank you so much John for your patient and explaining thing to me. Great customer service. Kudos!

Aileen H,

Columbus, OH
TOP-NOTCH service!!
April 10, 2026
Overall rating

Steve is a one of a kind technician and really knows his stuff! I was very impressed not just by his professionalism but by the care he takes in his work. He even gave me some pointers on how to extend the life of my washer. Not just a great technician but a great human being as well. Sears is lucky to have an employee like this, (Trust me, they are rare), you would do well to do what you can to keep him.

Blankyo O,

Lewisville, TX
Repair
April 10, 2026
Overall rating

Bryan was knowledgeable and professional. He quickly diagnosed the problems with our washer, ordered the parts and made the repair. I was pleased with his work.

Williamandl F,

Wexford, PA
Amana Washer Repair
April 10, 2026
Overall rating

Very professional. Friendly person. Got the job done on time.

Darling H,

Ridgecrest, CA
GE WASHER DRYER COMBO REPAIR
April 10, 2026
Overall rating

Called when he was on his way. Showed up and made repair in a timely manner.

Rilla H,

Bay Minette, AL
Washer repair
April 10, 2026
Overall rating

Samuel was very competent and pleasant. Please get rid of your AI "assistants." "AI Richard" was a disaster sending out incorrect text messages and failing to coordinate the repair of my washer and my dryer. The latter issue was never conveyed.

Diane& S,

Tallahassee, FL
Service review Cory
April 10, 2026
Overall rating

Corry kept me appraised of his arrival time. He was polite, efficient and professional. Five stars in all categories!

Cynthia L,

Indiana, PA
Washing machine repair
April 10, 2026
Overall rating

Jose is a great worker always explaining what the problem is with our services. This is the 2nd time he has performed services for our appliance. Kudos to Jose Thank you for your expertise

Josephine C,

Wilmington, CA