Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great Service
August 25, 2025
Overall rating

The issue was quickly diagnosed and the repairs were made very fast! Very efficient and friendly and explained everything. Also told me how to avoid issues with my dryer in the future.

James B,

Gaithersburg, MD
Washer analysis
August 25, 2025
Overall rating

Mike was prompt, thorough, and knowledgeable To improve customer service, AI is not able to answer questions that human could. It would've been very helpful to have been able to speak with a customer service rep with some questions that I had.

Kathleen M,

Ocean View, DE
Great
August 25, 2025
Overall rating

Samuel was kind, informative, helpful, and efficient. Couldn't have asked for better. Thank you!

Kelly M,

Pleasanton, CA
Great Work!
August 24, 2025
Overall rating

A friendly and knowledgeable technician who was able to quickly repair the washer

Adrian M,

El Paso, TX
NA
August 24, 2025
Overall rating

He done a great job just took to long to get it done

Coy T,

Indianapolis, IN
Efficient and quick
August 24, 2025
Overall rating

My clothes dryer had been diagnosed with a faulty heating element. Michael quickly took apart the dryer and replaced the element. He then reassembled the dryer, leaving no mess on the floor. He was in and out in a jiffy. And my dryer was again like new.

Trudi C,

Rio Rancho, NM
Samsung Washer professional testing and diagnosis.
August 24, 2025
Overall rating

Todd was helpful, listened to my issue(s) patiently, tested and diagnosed my Samsung Washer issue. He had a clear and detailed understanding of Samsung Washing Machines and was able to render a diagnosis in less than 30 minutes.

Ray B,

Tonawanda, NY
Disappointment with Sears Scheduling
August 24, 2025
Overall rating

After two scheduled appointments which were cancelled by Sears, not me, Steven came on the day appointment was scheduled again, did the repair within minutes. Was very efficient and knew his product. Was friendly as well.

Pearl S,

Three Rivers, MI
Bowman review
August 24, 2025
Overall rating

Cornelius is an expert at his job. He was very thorough, told me what was wrong with my washing machine and repaired it very fast, it works like it is brand new.

Verne S,

Honolulu, HI
Joseph
August 24, 2025
Overall rating

Although we could not repair our dryer due to cost, Joseph was professional, accommodating and friendly.

Michelle B,

Belle Chasse, LA