Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Sears service
George worked very well on repairing our washer, when the part FINALLY came in.
Eva H,
Forrest City, ARExcellent
Great job fixing the problem. If I were to have any more problems, I would call the company.
Terry R,
Kansas City, MOClay fixed my washer issue
Clay was very polite and professional. He was on time and fixed my washer immediately. He was friendly and I felt comfortable having him in my home.
Jessica L,
Saint Louis, MOExcellent
Very professional and efficient. He targeted the issue immediately and was able to fix it.
Nancy R,
Leroy, MIExcellent customer service!
Nigel had to make a few trips out to my house to repair my dryer due to a delay in my part being delivered. He was informative, communicative, helpful, and so kind each time he had to come to my home. Sears, you have quite a technician on your staff. Thank you, Nigel!
Shannon R,
Camden, NCCourteous service
Jake was able to swiftly diagnose the problem with my washer. He communicated clearly and explained all my options.
Ruth G,
Hancock, MIWasher diagnostic
Very professional, great experience. Diagnosed the problem and discussed repairs.
Brian E,
Waldron, INHonest & Professional
We had a different tech come to evaluate our washer that was leaking. He said we only needed a new drain pump. Ordered the parts & they were supposed to fix the following week… they ended up rescheduling for 2 weeks later! So now we've been without a washer for 2 weeks waiting for the repair (the parts were delivered in 3 days). Andry got right to work putting in the new drain pump. Then when testing he found a broken arm on the drum & a sensor needed replacing. I'm not sure why the first tech missed 2 more broken parts!! Andry kindly informed me The total for all the repairs would be about $900 — the cost of a brand new washer. He gave me a heads up that we could do the repair but more than likely our 20 yr old washer would need more repairs within months of these repairs. Grateful for such a kind, thoughtful, honest & professional tech!! Rare to have such good customer service these days! 10 stars ⭐️ Andry saved us at least $900!! Thank you
Jim G,
Dover, FLDryer
He did an excellent job working on my dryer thank you so much
William M,
Ashland, OHProfessional Service
Dryer needed a belt. Mario had a belt on his truck but the recommend thicker belt required by my machine he did not have. He suggested I order the thicker belt based on my usage. Even though I had to wait an additional week for the repair I appreciated his professional opinion.
April S,
Riley Township, MI