Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Service call/outrageous labor fee
Leroy was great and did his very best. One part needed for repair is no longer available but he fixed the agitator as well which was fine. My biggest issue is the part price was minimal but the labor was almost $300 which was a total ripoff as I watched him and it took no time to fix. I have used Sears for years even had a service contract at one time. I find the labor cost unfair and would request and a refund for part of this as it looks very bad for Sears and I will not forget so am asking for review of this cost and hope Sears will refund some portion of this robbery fee. Thank you Deborah Cruz
Deborah C,
Yountville, CAWashing machine
Very happy with the service. Tech was on time and took time to answer all my questions inreguards to my washing machine. I recieved a call and text when he was on his way. Highly recommend!! Thank you!!
Jessica G,
Kerrville, TXWasher repair.
Nelson is an excellent employee. He does his job meticulously, demonstrating his ability. He is very respectful and patient; he is an A+ employee.
Mayra M,
Carolina, PRVery helpful!
Totally willing to walk me through what he was doing so that I understood the nature of the diagnosis/repair needs. I appreciate that!
Carolee E,
San Marcos, CAKenmore Elite Washer
My technician Darius was absolutely amazing with cleaning and repairs. Thank you 😊
Dawn M,
Garrison, NYExcellent CS
Joshua came out today for a service call. It's been a rough couple of weeks with the rescheduling and miscommunication from the agents with Sears Home Services. Joshua not only corrected their mistake but will be back out again in a couple of days to finish the service call. Thank you!!
David H,
Clarksburg, WVVery helpful
Robert was very helpful and thorough in diagnosing and fixing our washer. Thanks
Julia V,
Flagstaff, AZTHOMAS EVANS
GREAT AND QUICK SERVICE AND PROBLEM WAS SOLVED. HE NEW WHAT WAS NEEDED FOR FIX.
Rubelle E,
Springfield, OHJose was great
Technician was very professional and helpful He answered all my questions
Tiffany H,
Beverly Hills, CAKenmore Elite Dryer
My technician Darius was very professional and supportive in assisting my understanding of the entire process with my dryer. Highly satisfied ☺️
Dawn M,
Garrison, NY