Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Service on dryer
Byron was quick, efficient, professional and was able to repair my dryer.
Deborah J,
Saint Amant, LA5 star
Steve was very very good. However your phone service sucks.
Harry A,
Loris, SCBest technician
Curtis was very professional, knowledgeable, polite snd he made sure that he did the job done right and he made sure the washer machine was working properly He explained the problem with the dispenser and showed me how to keep using correctly
Rozana C,
Tampa, FLcustomer freindly
Johnny is a very experienced and knowledgable tech repairman. His customer service skills are excellent.
Anthony W,
Altadena, CAVery well with knowledge of machine.
The parts that were ordered by Sears came in broken, however the part that was broke was salvaged from the defective part. I don't understand why it takes better than 65 days to get a part that by all requests are in your parts department. If I bought the part I would have received the part in 7 days by Fed X however Sears cancelled the part once, reordered the part, sent it to Minnesota, reordered the part and informed me that it was on back order. Again your parts department (speaking on the phone) tells me it is in stock and can be Fed X'd to you if I pay for the part and it is not covered under warranty. I still waited over 65 days for the part and then got a broken part. Sears needs to do better with their parts for their customers. and be able to talk to a person not AI.
Wayne+ B,
Picayune, MSGreat Job - 5 Stars!
Bob got our GE Profile working like a dream. He was fast, competent, and cleaned up after himself, which was greatly appreciated. Can't recommend him highly enough!
Dean P,
Newport, NHI give him a 5
William T was excellent, efficient and knowledgeable. Very pleasant and courteous.
Sharon T,
Mesa, AZWasher appointment
Johnny was an excellent technician. Courteous, concerned, and knowledgeable. He worked quickly and cleaned up afterwards.
Betty J,
Hialeah, FLRepair of Gas Dryer
This repair was originally scheduled in early July. Due to schedule conflicts and mix-ups with parts needed, it was only completed today. Through it all, Rendel has been a true professional - kind, informative through the twists and turns, and persevering to the end.
Tony Z,
Mobile, ALDiagnosis of totaled washer
Gear box was shattered so it cost more than to buy a new one
Perry D,
Glendale, AZ