Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Review
September 25, 2025
Overall rating

Excellent! Thank you. He is a very polite, knowledgeable technician.

Sallygary D,

Plantation, FL
Professional and friendly
September 25, 2025
Overall rating

Mike was fast, professional, and very friendly. He explained clearly what he was doing and gave us confidence that our dryer would be fixed properly. Great experience from start to finish!

Kristine W,

Littleton, CO
He tried
September 25, 2025
Overall rating

Did everything he could to make things right. He was a shining star in what was an overall horrific experience with Sears.

Dale L,

Kingsland, GA
Tech was good / your system NOT
September 25, 2025
Overall rating

Clifford was knowledgable, efficient, respectful, personable, and pleasant. He was the only thing good about my experience. 5 stars It's too bad your system of communications is NONE of those things. 1/2 star

Lucky K,

Copperopolis, CA
Kenneth
September 25, 2025
Overall rating

Always knowledgeable, respectful and quick. Showed up the last 4 times after so many cancelations.

Faith A,

Honolulu, HI
Washer
September 25, 2025
Overall rating

Seems to be working well finally. Still noisy but I am grateful that I can wash full loads and it spins.

Rossi W,

Rochester, NY
Excellent service experience
September 24, 2025
Overall rating

Mike was very knowledgeable, professional, and friendly. He diagnosed and corrected the issue we were having with our appliance and was very thorough in making sure everything was in good working order. Thank you!

Steven H,

Ocean City, MD
Service technician great
September 24, 2025
Overall rating

Well your software and scheduling services are horrible but the technician made up for it. When I called your services to ask about an incorrect service time and to confirm that the technician was still in route; the individual that answered told me the technician would only notify me by email and not call. That's ridiculous but thankfully the technician did call and finally let me know he was on the way. Arrived after 5 pm. Bu again; the technician, Jonathan, was super knowledgeable and solved the problem easily.

Bonita M,

Valdosta, GA
Very Professional and honest
September 24, 2025
Overall rating

Very professional and honest and he diagnosed the problem rather quickly. I will use Sears again for future service of our washer and dryer.

Patrick F,

Clovis, CA
AngelZul Band Angel Villanueva Jr
September 24, 2025
Overall rating

Great 👍 AngelZul Band Angel Villanueva Jr Thank you again

Angel V,

Los Angeles, CA