Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Tyrell W
May 19, 2026
Overall rating

Tyrell was polite, professional, and has good technical skills. He is a good Home Service Representative.

Joseph P,

Pocasset, MA
Great
May 19, 2026
Overall rating

The job was done in no time very happy that I decide to use Sears Home Service.

Margo S,

Salina, KS
Honest Service
May 19, 2026
Overall rating

Ken did a thorough inspection of my washing machine to find what we thought was a leak. Turns out it was the way I was using the machine. There was nothing wrong with the washer. Such a relief; he was honest about the situation. Great personality, respectful of my home. I'll call Sears again when I need appliance service.

Joan M,

Saint Petersburg, FL
5 stars for Alexander
May 19, 2026
Overall rating

Alexander was professional and helpful. He explained what he was looking at and looking for. He provided very useful information about how to maintain my machine and avoid future problems

Nancy B,

Bridgehampton, NY
Washing Machine Inspection
May 19, 2026
Overall rating

Lewis was on time and identified the problem and we opted to not repair due to the age of our appliance. Lewis was knowledgeable and courteous and would recommend his service.

Diana J,

Wichita, KS
Defective Parts
May 19, 2026
Overall rating

Verley compared the parts we received this time with the parts that were used in the last 3 tries to repair my washer. They were all the same parts except for the different colors. So the replacements parts came from distributors other than Whirlpool and they were obviously defective. We certainly hope these latest ones work well. Verley was efficient and quick. We would welcome his services if we have any future problems.

Karen P,

West Palm Beach, FL
quick repair
May 19, 2026
Overall rating

Very glad that he could fix the dryer today as my 92 year old father generates a lot of dirty laundry and it is quite an inconvenience not to be able to wash/dry the laundry.

Leon B,

Jacksonville, FL
Number 9 is the winner
May 19, 2026
Overall rating

Our GE washer broke didnt last Dec 2025. It's now 5-19-26. Over 5 months of no washer. Imagine that. Eight repair men have been at my house attempting to fix washer. Justin is number 9, he installed all the parts ordered except one and got the washing machine to finally be back in action. He knew what he was doing and I hope if I need any more repairs he is the tech that arrives.

Brent S,

Denair, CA
Customer
May 19, 2026
Overall rating

Brett was honest He explained the issues. He cared. He didn't try to sell me parts I didn't need. He took the part the previous "so called" repairman ordered off the machine and put my old part back on. You previously sent an unqualified person to my home who misdiagnosed the problem three times. You have your parts back. Please process my refund. Thank you.

Dorothy C,

East Aurora, NY
Technician
May 19, 2026
Overall rating

Darrin is an expert in his field. Darrin knows exactly what he's doing and also knows his job. Thanks Darrin for a wonderful job. 🙏😃😃

Betty E,

Memphis, TN