Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Dryer
He's always nice, quick and professional. He always meets our needs
Norman A,
Lake Charles, LAService Repair
Chelsea installed a new heating element into my dryer. Chelsea was very helpful and explained what exactly what had to be done. I was very pleased with the service repair procedure. Chelsea was great! I am a happy customer!
Rebecca D,
Union City, GAWashing Machine on the fritz
Thank you for your accurate assessment and repair. We are back up and running! Robert Norum
Robert N,
Langhorne, PADryer repair
Great service. James helped us out and how to maintain the dryer
Jan M,
Salem, ORGood service, nice person
Fixed the problem and explained the issue. I hope we get him again if we need repairs.
Mike G,
South Euclid, OHWasher repair
Very thorough and explained the problem and parts required.. but due to a lengthy lost of parts the washer was not repairable.
Diane R,
Pangburn, ARPrompt professional service
Paul was prompt, personable and professional. Work was done without disruption. Paul also answered my questions about additional warranties. We will definitely use again.
Don L,
Windsor, COJune Zimmerman
He was on time. He did the work fast and efficiently.
June Z,
North Judson, INDryer Repair
George repaired the dryer. He found the problem and ordered the part. He explained what was wrong with the dryer. He returned to install the part. He was knowledgeable and courteous. He did a great job.
Linda G,
San Antonio, TXAwesome technician Alexander, but, Assurant is terrible!!!!
The humans you have employed are awesome- all of them! I have met many lately. Assurant tech communication is terrible terrible terrible terrible. Iif you look back at our history this past summer (and I'm talking four + months of dysfunctional communication-a human will see it has been absolutely devoid of integrity. Assurant technologies is just a bunch of robots Why would I ever use them? I have asked at least 30 people and your reputation is now being demolished because of your laziness to try to actually work with your customers who are human. (or at least never actually set up a system to get the next level response back from a person.) This new idea of getting efficiency using this insane level of technology has cannibalised your business and will destroy your industry Technicians hate working for you I am guessing because they have no supervisor to work with problems. Customers hate you because we can't reach out to fix any issues-even of scheduling!! How many times did I reschedule? Because we were assigned a date and time that was not functional for us? How many times did you reschedule on us? Because of whatever reason? Got to love the 8 to 5 window weekend and week out! All concept of a customer/business relationship is gone. Additionally,there is no recourse with a dysfunctional machine despite multiple hours of attempts to reach anyone to discuss the repair level or at the next level up through GE Assurant has earned my disgust and fury! It clearly has no interest in servicing humans I want a full refund of my five year contract -sent this week I am Most sincerely committed to communicating this dysfunctional experience to my greater circle of influence, Jennifer Moller
Jeniffer M,
Smithtown, NY