Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Thank you
Richard was great! In and out no fuss no muss!
Gina P,
Westerly, RIAwesome service!
The technicians were so polite and well mannered. They explained everything to me. They were confident in their diagnosis and their repair they cleaned up. It was a very pleasurable experience. I would highly recommend them.
Samantha S,
Lyndhurst, NJAppliance repair
Juan "or Johnny" was knowledgeable and worked efficiently to make repairs in a timely manner as well as being very kind and polite.
Barbara M,
Pell City, ALGreat fix
Showed up, fixed my washer very quickly. Very friendly. Great guy.
Matt M,
Elberton, GAGas dryer repaired
Professional, courteous and fast service! Repairman explained what the problem was.
Esmeralda M,
Hilo, HIDryer repair
Got right to work and finished in a very short time. Took his trash out when he was through.
Dorothy A,
Amarillo, TXExcellent
Ahmed was professional, informative and efficient. He explained the process and delivered accordingly. Very satisfied with Ahmed's well done job. Kudos!
Esperanza V,
Hollywood, FLTechnicians were great, professional and pleasant.
The Sears Home Services App is not user friendly, no option too talk to a human which would have provided additional information for the technician to make the repair on the first appointment. The Chat Bot is limited to specific information from the customer to the Technician prior to his arrival. For example, my property is gated and the technician must call or text me his eta so I can open the gate. This is not included in the Bots list of canned reasons to communicate with the technicians. This is one of several issues that I believe is not customer oriented. If I am wrong, my first complaint applies, App is not user friendly.
Karen B,
Sonoita, AZGreat service
William was great! Knowledgeable and professional. He was on time and very courteous; he explained the entire repair to me and answered all my questions. Great experience!
Joseph W,
Charleston, SCRyan was awesome
Ryan was very professional in communicating when he would arrive. He handled everything skillfully and thoroughly. He even gave us tips to know how to use our machine more efficiently.
Kanda B,
Silver Lake, IN