Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Washer repair tech
Jon was an excellent tech. He got the done quickly and efficiently, cleaned the work area as well as the washer, and was pleasant during his time here. During the diagnostic visit he explained what was wrong and how he would fix it.
Loretta B,
Valdosta, GAPeter
Peter knew his stuff. Got it done fast & right.
Ivan E,
Round Lake Beach, ILAnthony was very professional
Anthony was very professional, was here early and completed the work in a timely manner.
Kim B,
Youngstown, OHGreat Tech! Terrible AI customer service.
The tech Danial is friendly and provides great customer service. I, however, dislike the AI computerized system. The system indicated tech arrival by 8:38 am, except he arrived after 1:00 pm. My parents are elderly. I made arrangements for somebody to meet my dad and the tech. As it turns out, there was no need to wake my 91 year old dad early in the morning to meet the tech. Both were waiting for tech at the scheduled time of 8:38 am. Very frustrating when you can't each a human being when trying to get answers. The AI system needs fixing to help customers with open work orders reach a human being that can answer quations.
Dell B,
Cedar City, UTCourteous professional and timely
Lorenzo called to let us know he was on his way and arrived when he said he would. Was very polite and did his best to solve the issue. But unfortunately, the part is more expensive than the appliance itself.
Rosita I,
Foster City, CAQuick and professional
Erik was very good and made the experience well worth it-
Seth B,
Stoughton, MAJob well done..
Job well done.. very professional. Came on time. Clean up after work done..
John S,
Kailua Kona, HIWashing machine service
Thomas B was friendly and appeared to know what he was doing, but was unable to perform the service on our washing machine because the sticker with the Model and serial number was not able to be read. The sticker is on the front of the washing machine under the door and is in a place that gets wet and has faded/rubbed off. Sears repair was unable to perform the service.
Ryan G,
Lawrence, KSoutstanding service
Ronnie came on time as we were expecting. He checked all components for any leak and installed the part. Perfect. You can tell Ronnie likes people and loves his job.
Starr N,
Norfolk, VAGreat job
He was very professional explained a lot of things to me he seemed very knowledgeable on what he was doing would recommend him to anybody to have work done.
Maureen P,
Rancho Cucamonga, CA