Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Maintenance
October 09, 2025
Overall rating

Keith did a great job in checking out our dryer. The AI did a poor job of setting up my appointment. In the past a human would set all 5 appliance on the same day. A better use of your maintenance workers time.

Walt C,

Napa, CA
Awesome
October 09, 2025
Overall rating

๐Ÿ‘๐Ÿผawesome thank you he did a very good job checked everything out

Carol C,

Ocean Springs, MS
Real People-Good; AI assistant-Horrible
October 09, 2025
Overall rating

Jose the technician was fantastic - professional, competent, and patient. But your AI assistant Samantha is the very worst and your appointment system is broken. After five cancellations, I finally got my washing machine fixed after three weeks of waiting. It would serve you well to have real people to provide customer service.

Alison T,

Los Angeles, CA
Marcus receives a 5 rating!
October 09, 2025
Overall rating

Friendly & pleasant. Knew what he was doing in fixing dryer.

Michele K,

Springtown, TX
Quick, thorough and courteous!
October 09, 2025
Overall rating

Fantastic service! He was prompt, earlier than scheduled and efficiently repaired my washing machine. Very professional and courteous.

Jodi L,

Prague, OK
Steven
October 09, 2025
Overall rating

He called prior to his arrival. He was on time. He knew the washer and what was needed immediately. Very pleasant! I definitely would use Sears again.

Linda I,

Lake Havasu City, AZ
Fast, helpful
October 09, 2025
Overall rating

John was great. He was friendly and quick. Happy to have his help.

Katie B,

Ann Arbor, MI
5 stars
October 09, 2025
Overall rating

He was very professional and answered my questions regarding the repair.

Doris H,

Kerrville, TX
Service
October 09, 2025
Overall rating

Efficient and well knowledgeable helpful with information about service provided

Lewis T,

Texas City, TX
Dryer repair
October 09, 2025
Overall rating

Your technician is a true professional he did a great job very respectful he explained what he was going to do and he did it well I did home services for 25 years and I know what a good technician is thank you Sears for always being there ๐Ÿ‘๐Ÿพ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ˜Ž

Richard F,

Montclair, CA