Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Kenmore Washing Machine Repair
October 15, 2025
Overall rating

Shareef notified me he was on his way and he arrived shortly thereafter. He was friendly and a very customer service oriented. He quickly assessed the washer problem and made necessary repairs. He explained the bill and your payment process was easy. I received a receipt promptly. Shareef is an efficient and effective repairman.

Mary D,

Walterboro, SC
My washer is not fixed
October 15, 2025
Overall rating

The guys was helpful and worked the washer before he left but I guess when washer got pushed back. And washed it did it again overflooded.

Frances V,

Phoenix, AZ
Positive experience with dryer repair
October 15, 2025
Overall rating

Adam was courteous and professional in our interaction, patient in explaining what needed to be repaired (and the likely cause) and kind in showing me what to do and answering my questions to help me maintain my dryer better.

Eileen R,

Farmville, VA
Great service!
October 15, 2025
Overall rating

Derrick was very patient with my questions and provided great advice. Could not have asked for better service.

Margaret R,

Gloucester Point, VA
Dryer Repair
October 15, 2025
Overall rating

I was pleased with the service. Chris was very polite, clean and thorough. He took the time to explain about the repair he was performing. He is an asset to your company Thank you Chris 👍🏽

Ranking F,

Montclair, CA
Respectful and knowledgeable
October 15, 2025
Overall rating

Timothy was efficient, kind, thorough and most of all honest. He arrived when he said he would & worked diligently on my dryer.

Tami C,

Whitesboro, TX
Pleasant experience
October 15, 2025
Overall rating

Marcus is funny, respectful and professional. He always gives a head up notice when he's on the way and does the job in a timely manner. We love Marcus.

Hiba F,

Fort Worth, TX
Noisy Dryer Cycle
October 15, 2025
Overall rating

Diagnosed the potential issue, ordered parts, returned l, and repaired. Quick and convenient. Very pleased. Have a service contract and plan to keep it.

Ernest H,

Boonsboro, MD
Incredibly smart and hard-working working
October 15, 2025
Overall rating

Outstanding Technician Service I've had a few repair techs come out for my washer in the past, but none have worked like Michael from Sears. He didn't just poke around — he took the entire top off the washer and really got into it. You could tell right away he knew his stuff, especially with LG products. He explained everything clearly, gave me great recommendations, and walked me through the best and most cost-effective way to handle the repair. What stood out most was his honesty and professionalism — a real relief in a world full of "Google-it" repairmen. It's refreshing to see someone who actually knows what they're doing and takes pride in their work. Michael is a true asset to Sears. I'd absolutely request him again!

Marvin W,

Stevinson, CA
Dryer repair
October 15, 2025
Overall rating

Very quick and easy. Amazing service. I was originally going to have my dryer repaired with GE but I kept getting my appts cancelled and had to wait 2 weeks. With sears I was able to have someone come out the next day and order the part for it and installed the following day. If I have any other appliance issues I will definitely be using sears.

Jasmin H,

Orland Park, IL