Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Thorough and Excellent
May 21, 2026
Overall rating

Jim provided 10/10 excellent customer service. Showed me what had broke and explained everything to me. Would have him come back fix any appliance for me again!

Amanda S,

Gorham, ME
Excellent service
May 21, 2026
Overall rating

Professional and personable. He appears to be very knowledgeable about what he's working on. He got started right away and finished the job in good time. The dryer is working very well and I am satisfied.

Margie T,

Lufkin, TX
Review
May 21, 2026
Overall rating

He was great! Efficient and kind! Definately recommend and would use again.

Nicole T,

Columbia, MD
Washer Repair vs Getting a new one
May 21, 2026
Overall rating

He was upfront about everything concerning fixing it, what the labor would be or just getting a new washer.

Mark D,

Newton Falls, OH
Absolutely the best!
May 21, 2026
Overall rating

My service man was just awesome. Arrived on time, very helpful and informative and friendly! I was so satisfied I purchased a protection plan!

Tammy O,

Northwood, OH
Dryer technician
May 21, 2026
Overall rating

Experienced. Professional. Did a clean job. Knowledgeable, polite, on time.

Ilana S,

Newtonville, MA
Excellent service
May 21, 2026
Overall rating

Sal was great, he was friendly and professional. He didn't mind my labradoodle coming and saying hi

Stephen Q,

Pittsburgh, PA
Excellent.
May 21, 2026
Overall rating

Scott is always friendly, nice and respectful for our older appliances. Couldn't ask for any better service.

Wendell J,

Post, TX
Prompt and Knowledgeable Technicians
May 21, 2026
Overall rating

Great experience. They responded quickly, showed up when scheduled, and identified the problem with my washer right away. I did not proceed with the repairs because I could purchase a new one for about the same price. I am satisfied with my overall customer experience and will call Sears Home Services if I have additional needs in the future.

Penny O,

Ragland, AL
Sears service review.
May 21, 2026
Overall rating

Brandon was GREAT! Timely professional service! NOTE; your AI phone, texting and email service is HORRIBLE! It is so bad. Too many redundant texts and phone calls all confirming what I already confirmed. Your AI SERVICE IS SO BAD I AM STRONGLY CONSIDERING ENDING MY SUBSCRIPTION!

Stephen M,

Fredericksburg, TX