Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great Service
May 22, 2026
Overall rating

Provided me with information i needed to decide my best alternative.

Vernon P,

Azle, TX
Good service
May 22, 2026
Overall rating

Good service after initial repair with a part that didn't fix the problem completely. He came back quickly with another part and it works like new.

Ann F,

Richland, MI
Great Service, Problematic Account Dashboard
May 22, 2026
Overall rating

This is only the second time that I have used this service. Both times the service in my home was exceptional. The Home Services website is inadequate. The appliances have the wrong dates of manufacture and there is no way for a customer to make corrections. Further, I've had difficulty getting account set up problems corrected. The first service was scheduled for a neighbor's address without my knowledge. I spent hours on the phone with customer service trying to have this corrected and reschedule the service. My address on the contract is now accurate, but there is still a disconnect in the system that allows the neighbor's address to link to my account. I only rate this as 5 stars because of the in home service. The online experience and account management is 3 stars at best.

Mark L,

Daniel Island, SC
Anthony service technician
May 22, 2026
Overall rating

Anthony was very helpful and polite he went above and beyond to help

Helen R,

Mansfield, GA
review of Nick
May 21, 2026
Overall rating

Nick was on time well mannered and pleasant. He worked quietly and quickly.

Ed F,

Keaau, HI
Mr T
May 21, 2026
Overall rating

Amazing job explaining the details of the repair for my wisher and I have problem with it call thank you Mr T

Lorraine W,

Maricopa, AZ
Good job
May 21, 2026
Overall rating

He was very nice and he was very respectful and kind he did a good job with

Maria G,

Vinton, TX
Superior service
May 21, 2026
Overall rating

Gerardo provided excellent service. He worked quickly, left the area clean, and asked me to start a load of laundry to make sure the washer was working before he left. He was also very polite.

Alisha V,

Phoenix, AZ
Willie was excellent
May 21, 2026
Overall rating

Willie arrived and had the issue fixed within 5 minutes. This process would have been easier if I was allowed to do troubleshooting over the phone. He merely had to unplug the dryer and plug it back in to reset the board.

Carolyn G,

Ledbetter, TX
Eunice reviewer. Jerry technician for washer
May 21, 2026
Overall rating

Very professional and courteous. Fast worker. Left workplace clean. Obviously very knowledgeable

Eunice M,

Denison, TX