Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Very helpful
He was very helpful in identifying the problem with our washer
Joy W,
Leesburg, VAHandy Dandy
Service Tech was very professional and knowledgeable abut the service he was providing
Vicky S,
Ingleside, TXHugo
Hugo let me know he was here at my home. He is very polite, professional and respectful. He gave me assessment for my washer and disassembled and cleaned my dryer. He even went as far as to vacuum my refrigerator that Rogelio was assigned to. I wish Rogelio had called me when he arrived to let me know he was here. I was very pleased with Hugo. He did a wonderful job with the annual preventive maintenance.
Annette B,
El Paso, TXI don't understand "title."
Excellent Service. You have a very irritating survey, nine, ten.
William S,
Rochester, MNRepair service for washing machine
He was very polite. He explained my washer needed a part. He tried to order the part, but the part was no longer made. I would request him again if I need an appliance repaired.
Shirley P,
Ocean Park, WAGreat service
Did a great job. I would highly recommend, very professional.
Brandon F,
Middletown, MDTechnicians Brad and Jake were great
Brad and Jake were very professional and quickly diagnosed the problem with our washer. Excellent work. Sears is fortunate to have them as techs. Fives stars for them. However, I give Sears Service dept one star. The downside with the Sears service has to do with the difficulties with scheduling the appointment. Everything is based on dealing with AI (Artificial Intelligence), which means you never get to talk with a real live human. This was extremely frustrating. I had questions to ask and there was no one to call. There is no phone number to call. Only communications we got were from canned texts. So the techs were great but the Sears administrative service was terrible.
Gerald D,
Evansville, INConfident work
Thank you Paul for finding and fixing the problem with our washer, so quickly too
Jared H,
Fort Collins, COElectric Dryer
John was very knowledgeable and helpful. He found my problem and had it repaired very quickly. John did a great job!!
Teresaronni M,
Bristol, VALG Dryer repair
Lorenzo was terrific. He was competent, professional, courteous and had great advice for future maintenance. Very good experience and I rate him 5 star. Thank you!
Allen O,
Half Moon Bay, CA