Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Excellent Service
October 31, 2025
Overall rating

Robert was efficient, thorough, and got us up and running in no time. Great work! Thank you

Michael P,

Edmonds, WA
5 star.
October 31, 2025
Overall rating

Ujwal A. Was wonderful. So professional and personal. Nice young man.

Janet R,

Nottingham, MD
Washing machine repair
October 31, 2025
Overall rating

Excellent, very knowledgeable in explaining details of the washing machine. Presented his self very well

Patricia F,

Clear Brook, VA
Washer maintenance
October 31, 2025
Overall rating

Super polite got done job well and clean very professional

Yazmin B,

Wilmington, IL
Dryer repair
October 31, 2025
Overall rating

Mark was great. Finally figured out the issue after 3 months of no dryer and more than 5 different techs coming out. The worst part of the whole experience was the sears customer service. Was absolutely impossible to get ahold of an actual real person, and once you did they transfer you to a million different people. Once you go to the "right" person they can't help you and sound like they are reading from a script. If it wasn't for Mark making sure to come out to solve the problem, I'm not sure what I would have done because customer service was the worst I've ever dealt with. Kudos to Mark. The 5 star rating is for HIM only and NOT the actual company getting 5 stars. Get better customer service asap.

Damon H,

Macy, IN
Five stars
October 31, 2025
Overall rating

Ryan, the Sears technician did an excellent job on my dryer. I was very satisfied.

Frank R,

Blackwood, NJ
Dryer repair
October 31, 2025
Overall rating

Marcus was fantastic! Prompt, friendly, and fixed my dryer quickly.

Elizabeth C,

Arlington, TX
Outstanding representative
October 31, 2025
Overall rating

Very knowledgeable very kind I was previously my washer didn't have a filter but Elijah found it and cleaned it out. Thanks so much and give this guy a big raise

Colleen K,

Leavenworth, KS
Spin cycle
October 31, 2025
Overall rating

John was excellent. He took the time to go over everything and also give us some very good tips.

Mark G,

Harrisburg, PA
Wonderful
October 31, 2025
Overall rating

He answered all my questions. He was friendly, fast and efficient.

Marisa N,

Rialto, CA