Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Excellent and very knowledgeable
November 05, 2025
Overall rating

Mark was very knowledgeable and explained everything so I could understand

Susie C,

Macomb, MI
Dryer. He is fantastic
November 05, 2025
Overall rating

Finally someone with experience After 3 months of no dryer I am very pleased

Judy D,

Etowah, TN
Bill was Amazing, he's very knowledgeable about the washer
November 05, 2025
Overall rating

Bill explain what the issue was with the washer, he's great

Melvin B,

Winder, GA
Could not do the job without help
November 05, 2025
Overall rating

Mr. Bill could not do the job, he said he would need another person to help him... i have not heard from anyone about setting up an appointment...

Valerie G,

Lexington, GA
Very Good
November 05, 2025
Overall rating

He was very nice and explained what was wrong. I would have him again!

Rich R,

Santa Barbara, CA
Wonderful.
November 04, 2025
Overall rating

Tarrance was excellent. Pleasant, knowledgeable, efficient, all round nice person. The communications by Sears were cumbersome and confounding. Sears ordered the part which never shipped. Sears should have rescheduled.

Sharon W,

Oklahoma City, OK
Rep is great your AI is awful
November 04, 2025
Overall rating

Scheduling the appointment was cumbersome with your AI. I was asked to repeat myself over and over. I sent images, explained the situation and none of it made it to your rep. I must have had 15 emails and texts asking me to sign in for updates only there was no update!! What a giant waste of time. I can't use you again as you wasted so much time. Vincent was great! Knew his stuff and could isolate the problem but couldn't solve it as it lies with duct work.

Maryanne P,

Charleston, SC
Best Tech Ever
November 04, 2025
Overall rating

Allison R. came to our home and she was pleasant and professional. She diagnosed the issues, shared and had our Washing Machine up and running in no time. She is the greatest. We had just moved here to Alabama and the washing machine was supposed to have been in great shape, but that was not the case. We would love to have Allison back to work on any of our appliances.

Leon W,

Andalusia, AL
Washer repair
November 04, 2025
Overall rating

Holi is always efficient n friendly. He came from a Mountain View job. 5 stars

Paula M,

Hilo, HI
Service Call
November 04, 2025
Overall rating

technician was pleasant, polite, and very informative regarding my washing machine.

William E,

Wilmette, IL