Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
Five stars for Ricky
Ricky was very polite. And knew what he was doing. He was quick. And knowledgeable. He even took the extra step to write down my correct contact number. For when he was to come back and install the part. He did a great job. Now if I can just get my contact information straightened out customer service would get five stars too. I have called in four times to try to get it straightened out because it will not let me do it online. The phone number that is on the text ending in 7838 is incorrect. Not sure how got that number. It is 8 years old. An old work number. The number should end in 3846 in order for me to respond to text. And for the tech to call me when he is heading my way. If I cannot get it straightened out I will be canceling my contract. Each person I talk to they say it is straightened out sorry for the air on their part. BUT IT IS NOT. I EVEN HAD ONE RUDE GUY WHEN I CALLED IN. HE SAID I HAD THE WRONG NUMBER. THAT I WAS NOT ALLOWED TO CALL THAT NUMBER. IT WAS THE SAME NUMBER THAT I HAD BEEN CALLING AND SUPPOSEDLY THEY CHANGED, CORRECTED THE CONTACT PHONE NUMBER.
Toni D,
Winnebago, MNAppliance Service
John is an excellent Technician. He is a Perfectionist and his workmanship is outstanding.
Chandra V,
Wise, VAService Visit
Thank you, we got a new dryer and it's good!
Jeffrey C,
Austin, TXAmazing
Roger came out and worked through a power outage. He came back later and just when we thought our washer had no Hope, he stayed beyond his hours and got it working. We appreciate it after being without a washer for three weeks!
Stephanie S,
Harrisburg, SDTechnician
Dennis did a great job!. He got it fixed in a short amount of time. Personable too!
Sandy W,
Bisbee, AZFardeen
The technician, Fardeen was great. He came during the projected window, was efficient, polite and helpful.
Marjorie L,
Washington, DCGreat work
Horace was very helpful and friendly today with my washing machine.
Joshua J,
Chicago, ILWashing machine repair
Excellent service. Michael was very knowledgeable and friendly. We're pleased with the service.
Steven C,
Knoxville, TNIncredible Service
The best service company I have ever worked with . Sears is amazing !!!!!🙏 Bernardo is wonderful and as professional as you can be 👍👍👍
John R,
Topanga, CAPerfect job!
Quick, on time, friendly, and knowledgeable. It was a pleasure- thanks again!
Cynthia M,
Lake Havasu City, AZ