Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.9K


Average Rating

4.8/5

Amazing tech!
November 11, 2025
Overall rating

John is very thorough with his work. He went through every aspect of the problem with my washer and explained everything he was doing while he was training someone else. John really knew what he was doing and was the only tech that has been to my house that did. Differently would recommend his services.

Gary M,

Mount Pleasant, TN
Very knowledgeable
November 11, 2025
Overall rating

Roberto found the problem right away but unfortunately he couldn't find the part in the computer that was required. He put the information into the computer and told me that Sears would call me in reference to finding the part.

Franklin J,

Ocala, FL
Service Call
November 11, 2025
Overall rating

Technician was very helpful. I declined service because it would be in my best interest to buy a new dryer.

Diane L,

Canton, TX
Estimate
November 11, 2025
Overall rating

Scott was professional and knowledgeable. He did mot pressure me into a repair.

Betsy O,

Catonsville, MD
2221
November 11, 2025
Overall rating

Great service !!! Tech was great too !! I'm very pleased with the work performed !!!

Ernesto C,

Park Ridge, IL
5 STAR SERVICE
November 11, 2025
Overall rating

Trever explained everything, and was very courteous. Great Customer Service.

Joseph H,

Lake Lure, NC
Friendly and knowledgeable
November 11, 2025
Overall rating

Of course my washing machine ran perfectly when service arrived. He still took his time to check more possible issues. Nothing was found, so hopefully just a computer glitch.

Shelly D,

Winter Garden, FL
Very Professional
November 11, 2025
Overall rating

Hermon is always very professional and a pleasure to work with.

Patrick C,

Carmine, TX
Michael, very knowledgeable and friendly.
November 11, 2025
Overall rating

I rate him as a 5+!!!!! He explained what was haywire with the washer and it is runner like champ now. THANK YOU, MICHAEL

Sharon B,

Highland, CA
Washer repair
November 11, 2025
Overall rating

Richard got it fixed promptly. But, Sears A I overloaded us with texts. Washer was scheduled to be fixed October 28 but was canceled and rescheduled for November 4 but was canceled and rescheduled for November 11. Impossible to talk with a human only robots. We had to go to the laundromat 3 times. I am very dissatisfied with Sears. Richard did a great job.

Bobby S,

Fruitland, MD