Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.9K
Average Rating
4.8/5
5 stars
Friendly and explained the issue to us. Thank you very much
Kevin K,
Bartlesville, OKWasher dryer
Jonathan was great AI was not. It kept rescheduling me without notifying me and I had to keep calling back to get on the schedule
Candice W,
Corpus Christi, TX5 stars
Fantastic service. Great communication, on time and very personable. Thank you
Carl C,
Obion, TNDryer
Very polite and informative with me was very kind and assured that it was a easy fix
Monica R,
Modesto, CATechnician
He was very knowledgeable about the dryer. Also worked quickly and respected my property. Would definitely recommend to others!
Mary R,
Sparta, MIFive-star Raymond
Ray was fantastic. He found the problem and ordered the part which arrived the next day. He came back the next day and fixed the dryer with the new part and it is working great. He is a very nice and helpful young man.
Michael B,
Indialantic, FLFriendly, knowledgeable technician
Lee was up front and honest about the repair and costs, explaining the issue and required needs.
Keith C,
Groesbeck, TXGreat service
Very knowledgeable and pleasant technician, and fast service for me and on time.
Sharon W,
Orlando, FLDavid was fantastic, but your automated everything totally a
Both technicians that came to my house to diagnose, then fix my dryer were great. Totally knowledgeable, focused, professional, pleasant. Tremendous asset to your company. On the flip side, your automated systems that send you in circles with no option to speak to ANYONE, resulted in an incorrect email address I could not correct no matter what I did, and hence, no receipt (except my bank account) for the $~500 I paid. All the texts, links, options, recorded directions did nothing. Your AI/virtual approach is crap to try to save money, and it just ticks off your customers who have an issue not being addressed by any of it. I think the repair service is top notch. Your customer business approach needs desperate fixing. PLEASE!
Karen K,
Randolph, NJExcellent, professional service
Clint was very professional and efficient. He replaced all the necessary parts, and the dryer is working like new.
Mark C,
Wheaton, IL