Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Great service
Ian called in advance to advise me of his arrival.
Sharon S,
Atlanta, GAWashing machine
Did a great job repairing our washing machine. On another note, trying to get someone out from Sears to fix our appliances has been a horrible experience, dealing with their AI scheduling is horrible. We've been waiting since August to have our washing machine fixed. I know it's not the service person's fault, it's whoever is in charge of the AI scheduling no management ever calls. They'll just cancel our appointment and won't notify us. It happened over 10 times to get our washing machine fixed.
Jeck N,
Omaha, NE5 stars for tech, 1 star for AI customer support.
Tech. Was knowledgeable, courteous and competent! Customer service was lacking and frustrating. Experienced scheduling issues where technician did not show until after three confirmed appointments. Couldn't get a person to discuss concerns with and AI responses continued to repeat same responses without addressing the issue.
James T,
Dover, DEWasher
We did receive great and very informative service by Dan.
David B,
Shelby Township, MIGreat Tech
Dennis came to our home prepared and knowledgeable. He was able to fix our washer and educate us on how to prevent the issue from happening again.
Katie D,
Jamestown, PAExcellent service!
Prompt, efficient and knowledgeable. What more can we ask? I'm totally satisfied.
Vicki C,
Ozark, MODaniel K
Awesome, knowledgeable service tech. Would recommend without hesitation. Great experience.
Kriss P,
Jetersville, VAJob
Tom did a very excellent job on our dryer today
Todd F,
South Hero, VTVery fast and professional
It was a very fast and professional I'm so happy to have my dryer working again
Ricky C,
Amarillo, TXOwner
Very thorough and very patient and knowledgeable and helpful and nice
Willie P,
Dallas, TX