Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washer machine
November 23, 2025
Overall rating

Robert was excellent. He was prompt and arrived on time. He explained the problem and fixed it promptly. I would use him again.

Eduardo E,

Bloomingburg, NY
Excellent service and advice
November 23, 2025
Overall rating

Paul was thorough, polite, and explained the problem such that it was easy to understand. Since our machine couldn't be repaired because the parts are no longer available for our 40-year-old machine, he gave us an excellent recommendation for our new purchase. Thank you!

Marcia B,

Fort Collins, CO
Excellent service on my washer
November 23, 2025
Overall rating

Connor arrived exactly when informed. Performed excellent service, checked every possible point of failure. Shared clear information and provided options for resolving the problem. Highly recommended!

Anish M,

Jacksonville, FL
Got us fixed right up!
November 22, 2025
Overall rating

Isaac was knowledgeable and professional. Thank you for the quick service.

Brett R,

Buena Park, CA
My Sears Technician
November 22, 2025
Overall rating

John, is personable, intelligent, diligent, has strong knowledge and experience bases. He deserves a raise today. Thank you, John!

Cathy R,

Lancaster, OH
Fixed in initial visit
November 22, 2025
Overall rating

Fixed in initial visit. Turned out problem was loose and missing screws. He had replacements available and fixed.

David F,

Dale City, VA
N/A
November 22, 2025
Overall rating

With each visit, he's professional and diligent in providing the required service.

Stephen K,

Alton, VA
Warranty Service Call
November 22, 2025
Overall rating

Punctual, very pleasant, very knowledgeable. He took the time to answer all our questions!

George H,

Orlando, FL
not so good
November 22, 2025
Overall rating

I thought all was good after the springs were installed, but today the machine would not wash on any cycle. water would go in and then after awhile it would drain all the water out. I don't understand why this happened as Pedro checked the mother board when he came the first time and found that the springs had to be changed. I hope he will be able to return and see what is going on.

Carol V,

Sharon Spgs, NY
Fantastic service
November 22, 2025
Overall rating

Joel provided exceptional service when evaluating our stacked washer/dryer. He was knowledgeable, efficient and a pleasure to work with. He diagnosed the problem and gave us the information we needed. It was truly an excellent experience. Five stars all the way!

Amy B,

Deansboro, NY