Washer Dryer Combo Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Service provided was great, customer service was terrible
I want to be clear that Jim and Dino were great. I have nothing bad to say about either of them. Having said that, we went from considering signing up for your home warranty service to swearing never to use your service again. We had the opportunity to move our appointment up from Tuesday the 25th of November to Saturday the 22nd between 1 and 5 pm. I knew that by doing so, we'd be at the end of the list of appointments. However, when Saturday came, no one showed up. We never received so much as a call or a text, just silence; at 9:45 that evening, we assumed it wasn't happening. Since we'd now lost our slot on Tuesday, we had to wait until Black Friday to get our dryer repaired, during which time we were unable to do laundry. Because there is no customer service number or email, there was never anyone I could talk to about what happened, or how to make it right. This not how to run a company.
Justin S,
Kansas City, MOVery Pleased
Lori was very pleasant and professional. It took about two minutes to figure out the issue with my unit.
David R,
Bethlehem, PAWasher repair
Great service very good timing on the repair. Will use again
Randy H,
Parrish, FLHomeowner
He was Very informative and helpful. Gave me choices. On time
Barbara L,
Kaneohe, HIKenmore Washer
The guys were great today. Very professional and great at their craft.
Kyle C,
Colorado Springs, COFirst rate
Jake did a great job and was very polite & considerate.
Juanita M,
Newburgh, INGreat service!
The technician was very polite and friendly! efficient! Thank you!
Katherine M,
Sioux City, IADryer repair
He was very pleasant and efficient explained everything to me satisfactorily.
Constance R,
Cleveland, OHService
Gerald was efficient and completed the work quickly and professionally.
Valerie O,
Medina, OHService Repair
On Time. Honest estimate. Thorough disgnosis. Due to age of washing machine, we did not move foward with the repairs.
Sandra P,
Everett, WA