Washer Dryer Combo Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washer repair
December 01, 2025
Overall rating

Alonso did an outstanding job, he arrived on time diagnosed the problem, ordered the required parts , then returned and promptly repaired our washer.

Patricia C,

Las Cruces, NM
Great guy but scheduling system
December 01, 2025
Overall rating

He was awesome but the website communication system/scheduling issues need major revision! The first website ETA was ultimately wrong by 7+ hours. How can anyone be home for this, and have a job? At least a call is needed to give more confirmation, like 2 hours away.

Steph B,

Kingston, MA
5 Stars for Jerry
December 01, 2025
Overall rating

Jerry came in got right to business! After he put in the new part he made sure the washer was draining. Glad he did because there was still something blocking the hose. He made sure to see the job all the way through!

Rhette C,

Denison, TX
Service by Alfredo
December 01, 2025
Overall rating

The service was outstanding. Alfredo is knowledgeable, professional, courteous and efficient in doing his job. Alfredo has serviced my washer and dryer previously with the same ratings. I use this service based on Alfredo's knowledge and professionalism. He always identifies the problem with no further issues after the repair. Great job and representative for your company!

Greg S,

Irvine, CA
Great Tech totally professional
December 01, 2025
Overall rating

Explained everything was extremely patient and we went through all the most likely scenarios until we found but during the install the hot and cold inlets were switched.

Mark N,

Dalzell, IL
Washer lid repair
December 01, 2025
Overall rating

done quickly and efficiently, replacement part was also damaged and Mike was took parts off the damaged lid causing the service call and repair the new damaged part presently additional delays on the service call

Tommy H,

Cape Carteret, NC
COMPETENT SEARS TECHNICIANS
December 01, 2025
Overall rating

JO GREY & GEORGE are both professional , competent and pleasant !!!

Tourya G,

Tinton Ford, NJ
Review on service
December 01, 2025
Overall rating

My roommate said Ralph was very detailed about what happened to the washer. He was nice. It was the same when I spoke with him on the phone. He explained everything. Thank you

Rose G,

San Angelo, TX
Review by shawn
December 01, 2025
Overall rating

Excellent! Very knowledgeable. Excellent very knowledgeable. Excellent very informative and.

Deborah C,

Hughes Spings, TX
Jerry was AWESOME!!
December 01, 2025
Overall rating

Jerry has been to my house a couple of times and he is always super polite, friendly and professional. Totally recommend! A+ 😊

Paul C,

Madill, OK